5-7 years of experience as a Service Manager in the automotive sector required.
Strong understanding of warranty procedures and work scheduling needed.
Proven customer service skills essential.
Experience managing vendor relationships is a must.
Goal-oriented with a positive team attitude required.
Strong verbal and written communication skills needed.
Valid driver’s license with a clean record is mandatory.
Responsibilities
Manage shop production schedule to ensure efficiency and budget adherence.
Consult with customers on vehicle repair needs based on diagnostics.
Create and oversee work schedules while tracking technicians' productivity.
Invoice and record completed work orders accurately in the system.
Conduct employee training and development to enhance team skills.
Enforce safety protocols to maintain a secure working environment.
Ensure maintenance and repair of all equipment is consistently executed.
Benefits
Promotes from within, offering a clear career path.
Comprehensive medical, dental, and vision plans along with life insurance.
401K plan with company matching contributions.
Employee discounts on vehicles and services.
Full Job Description
Job Description
Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. Dismiss alert
Job Description
We are always looking for talented, highly motivated individuals to join our team. Currently, we are seeking an organized, customer-focused team-builder to fill the role of Service Manager. A qualified individual will be expected to:
Manage shop production schedule to meet pace and budget
Consult with guests regarding vehicle repair needs based on repair diagnosis
Create work schedule and maintain proper accounting of Service Technicians' productivity
Invoice and record completed work orders in computer system
Oversee employee training and development
Ensure a safe working environment
Make certain equipment is properly maintained and repaired
Benefits
This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation's most respected automotive companies. Our benefits include:
Competitive pay
Outstanding medical, dental, and vision plans, as well as life insurance
401K with company match
Employee discounts on all vehicles and services
Job Requirements
Previous Service Manager Experience is Required
Knowledge of warranty procedures, work scheduling, etc. is required
Excellent customer service, organizational, and negotiation skills
Experience developing and managing third-party vendor relationships
Goal-oriented and enthusiastic presence in a team environment
Strong written and communication skills
Valid driver's license required as well as clean driving record
Professional appearance and work ethic
Pay Range & Compensation Details
Pay is from $150,000 per year. Rate of pay for this position is dependent on relevant skills & experience.
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