5-7 years of previous Service Manager experience is required.
Knowledge of warranty procedures and work scheduling is essential.
Demonstrated excellent customer service and negotiation skills.
Experience in developing third-party vendor relationships is necessary.
Strong organizational abilities in a fast-paced environment.
Goal-oriented and a positive team player with strong communication skills.
Valid driver's license and a clean driving record are required.
Responsibilities
Manage the shop's production schedule to meet targets and budget constraints.
Consult with customers on vehicle repairs based on diagnostic outcomes.
Create and oversee scheduling for Service Technicians and track their productivity.
Invoice and log completed work orders within the computer system.
Supervise employee training and development processes.
Ensure the workshop environment adheres to safety standards.
Maintain and oversee the repair of workshop equipment.
Benefits
Career growth opportunities with a focus on promoting from within.
Comprehensive medical, dental, and vision insurance, plus life insurance.
401K plan with company matching contributions.
Employee discounts on vehicles and automotive services.
Full Job Description
Job Description
Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. × Dismiss alert
Job Description
We are always looking for talented, highly motivated individuals to join our team. Currently, we are seeking an organized, customer-focused team-builder to fill the role of Service Manager. A qualified individual will be expected to:
Manage shop production schedule to meet pace and budget
Consult with guests regarding vehicle repair needs based on repair diagnosis
Create work schedule and maintain proper accounting of Service Technicians' productivity
Invoice and record completed work orders in computer system
Oversee employee training and development
Ensure a safe working environment
Make certain equipment is properly maintained and repaired
Benefits
This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation's most respected automotive companies. Our benefits include:
Competitive pay
Outstanding medical, dental, and vision plans, as well as life insurance
401K with company match
Employee discounts on all vehicles and services
Job Requirements
Previous Service Manager Experience is Required
Knowledge of warranty procedures, work scheduling, etc. is required
Excellent customer service, organizational, and negotiation skills
Experience developing and managing third-party vendor relationships
Goal-oriented and enthusiastic presence in a team environment
Strong written and communication skills
Valid driver's license required as well as clean driving record
Professional appearance and work ethic
Pay Range & Compensation Details
Pay is from $150,000 per year. Rate of pay for this position is dependent on relevant skills & experience.
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