3+ years of experience in John Deere service department operations
Ability to motivate individuals and teams
Working knowledge of standard job pricing and commission-based compensation
Basic understanding of financial principles related to service department operations
Responsibilities
Supervise service department personnel
Maintain service processes that support customer satisfaction and departmental profitability
Monitor technician performance and ensure accuracy in MST and SPG usage
Review all work orders for precision and completeness
Hire, develop, and retain skilled technical personnel
Support technicians in a variety of weather and working conditions
Lift 50 lbs regularly and perform hands-on tasks as needed
Benefits
Medical insurance and HSA
Dental insurance
Vision insurance
Life insurance
Paid holidays and PTO
401(k) with company match
And many more
Full Job Description
21st Century Equipment LLC is hiring a full-time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This is an exciting opportunity to take your career to the next level within a respected agricultural organization.
Compensation
Pay: $70,000-$100,000
Benefits
Medical insurance and HSA
Dental insurance
Vision insurance
Life insurance
Paid holidays and PTO
401(k) with company match
And many more
Your Day as a Service Manager
In this role, you will:
Supervise service department personnel
Maintain service processes that support customer satisfaction and departmental profitability
Monitor technician performance and ensure accuracy in MST and SPG usage
Review all work orders for precision and completeness
Hire, develop, and retain skilled technical personnel
Support technicians in a variety of weather and working conditions
Lift 50 lbs regularly and perform hands-on tasks as needed
Your leadership ensures efficient operations, high-quality service, and a safe, productive environment for both employees and customers.
Requirements
3+ years of experience in John Deere service department operations
Ability to motivate individuals and teams
Working knowledge of standard job pricing and commission-based compensation
Basic understanding of financial principles related to service department operations
If you're ready to step into a rewarding leadership role with a dynamic team, apply today!
Our initial application is quick, mobile-friendly, and takes just a few minutes to complete.
