Position: Service Delivery Engineer
Location: 7500 Dallas Pkwy, Plano, TX 75024
JOB DESCRIPTION
Conduct predictive wireless surveys and provide detail build of materials and deploy wireless and wired networks
JOB RESPONSIBILITIES
• As a Service Delivery Engineer you will be the go-to-person for supporting our field teams with technical design for wireless and wired networks.
• You will be responsible for doing predictive site surveys using tools like Ekahau
• Based on the predictive survey you will be responsible for generating a build of material (wired and wireless) that the external teams can leverage for quoting
• You will assist in migration of wired and wireless networks by conduction wired surveys
ADDITIONAL RESPONSIBILITIES
• Apart from supporting the sales and marketing teams with wireless and wired designs you will also be responsible with for the following:
• Support customer deployments local to the region by conducting predictive and active wireless surveys and deploying Nile service
• Support our technical sales teams with wireless and wired designs
• Generate solutions guides/articles/blogs around Niles features, integration with firewall, routers, RADIUS, DHCP etc.
• Create presentations for training purposes
• Be the wireless and wired expert and support other teams with surveys
• Work cross functionally with project managers, customers and sales team to ensure successful deployments
BASIC QUALIFICATIONS
• Bachelor's degree in Electronics or Computer
• 5 years' experience in a computer networking related field
• Certified Wireless Network Administrator (CWNA) or equivalent certification
• CCNA or equivalent certification
• Hands on experience with Ekahau, Airmagnet or similar product
PREFERRED QUALIFICATIONS
• Certified Wireless Analysis Professional (CWAP)
• Hands on experience working with Wireless and Wired products from Aruba or Cisco or Ruckus
• Experience conducting active Ekahau site surveys
• You enjoy obsessing over delighting customers and can see their current and future needs.
• You can see the big picture, but deliver on the details
• You will succeed by being a tenacious, ambitious, self-starter with a passion to exceed customer expectations
