Job Type
Full-time
Description
Seattle, WA | Porsche | Luxury European | Fixed ops | 1+ year preferred | Hospitality experience welcome | Sales experience welcome | Pacific Northwest | Seattle metro | Veterans encouraged to apply | $50,000 - $120,000+ OTE
IS THIS YOU?
• You earn guest trust through clear communication, honest recommendations, and following through on every commitment - Porsche owners are engaged, informed, and deeply attentive to how their vehicle and their time are handled
• You have service advisor, hospitality, or strong guest-facing experience and you're ready to bring that standard to a Seattle Porsche store where the ownership community is passionate about the brand and rewards the advisor who matches that passion with genuine expertise
WHAT YOU'LL DO
• Serve as the primary point of contact for guests throughout the service process - from write-up through vehicle return
• Translate technical repair findings on Porsche's sophisticated platform into clear, confident guest communication that earns authorization through honest recommendations
• Build precise estimates, commit to realistic timelines, and follow through on every promise made
• Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule
• Identify and present additional service recommendations that protect guest safety and vehicle performance
• Deliver a consistent, professional Porsche-standard guest experience that keeps owners returning to this store
• Maintain accurate records in the DMS and uphold all documentation and compliance standards
WHAT WE'RE LOOKING FOR
• 1+ year of service advisor, hospitality, or guest-facing sales experience preferred - candidates from luxury hospitality, high-end retail, or comparable backgrounds encouraged to apply
• Porsche or European luxury brand service experience a strong plus - familiarity with the platform and the ownership community accelerates effectiveness from day one
• Clear, composed communicator - Porsche guests are knowledgeable and the advisor who earns their loyalty does so through preparation, accuracy, and honest follow-through
• Highly organized with strong attention to detail - precise estimates and realistic timelines are non-negotiable
• Self-motivated with a genuine drive to build a long-term book of returning guests
• Comfortable with DMS platforms or quick to learn them
• Valid driver's license with a clean driving record
WHAT WE OFFER
• OTE $50,000 - $120,000+/yr
• Paid Porsche manufacturer and product training
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path - strong advisors grow into senior advisor and service management roles at Swickard
• Employee vehicle purchase and service discounts
If you're a guest-first communicator ready to build a high-earning advisory career at a well-run Seattle Porsche store where the ownership community is passionate, loyal, and rewards genuine expertise - apply.
Salary Description
$50K - $120K+ OTE per year
