Dealership:L0462 Rock Honda
Rock HondaNow Hiring: Experienced Service Advisors- Pay: $64,500 - $161,800 Annually
- Schedule: Full Time
- Department Hours: Monday - Friday: 7:00am - 6:00pm, and Saturday: 7:00am - 5:00pm.
What You'll Do- Be the communicator and liaison between the customer and technician; ensure the technician understands the customer's needs and the customer understands the needed and recommended service/repairs.
- Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
- Communicate additional repair and service needs to the customer based on vehicle inspection.
- Administer the manufacturer warranty for qualifying vehicle repairs.
- Keep customer informed of service specials, completion times and service expenses.
What You'll Bring- 1+ years of previous Service Advisor experience.
- Greet customers promptly and provide an exceptional service experience.
- CDK experience.
- Basic mechanical understanding of an automobile.
- Acceptable driving record and a valid driver's license in your state of residence.
Total RewardsThe Annual Estimated Earnings Range is $64,500 - $161,800.
This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commissions off Individual Sales, Individual Gross Profit, and Bonuses based on Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
