Do you have a desire to learn new technologies and help manage voice solutions and systems to meet business, service and lifecycle requirements? Join our Global Voice Services team which supports enterprise-wide unified communications infrastructure, and work in a multi-talented and diverse team across geographical locations.
What role will you play?Press space or enter keys to toggle section visibility
As a highly organised and motivated individual with an interest in providing first class support for end-users and stakeholders, you will look after the day-to-day operations of various communication, voice, and voice recording platforms, and be involved in monitoring of system dashboards for active alerting systems. With a good understanding of event prioritisation, you will action tasks accordingly across the organisation.
While initially focused on unified communications and voice technologies, you will have the opportunity to broaden your skills across enterprise network infrastructure, developing expertise across both voice and networking domains as part of your career growth within the team.
What you offerPress space or enter keys to toggle section visibility
- Experience working in unified communications and/or networking within a large enterprise environment as a voice, unified communications, or network engineer, or in a related infrastructure support role.
- Experience or exposure to unified communications, cloud voice services, contact centre technologies, and enterprise networking concepts
- Exposure to voice recording systems in a regulatory environment is desirable
- Knowledge of cloud-based unified communications and cloud-based calling functionality is desirable
- Experience working in banking or energy trading environment is highly desirable
- Bachelor's degree in related field - Networking / Computer Science / Engineering / Cyber Security
- Willingness to respond to voice related outages on 24/7 basis when on-call
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
What we offerPress space or enter keys to toggle section visibility
At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:
- 1 wellbeing leave day per year and a minimum of 25 days of annual leave
- 20 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers
- 2 days of paid volunteer leave and donation matching
- Benefits and initiatives to support your physical, mental and financial wellbeing such as medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account; life insurance, disability, and other insurance plans; 401(k) and short/long term disability
- Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
- Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
- Recognition and service awards
- Hybrid and flexible working arrangements, dependent on role
- Reimbursement for work from home equipment
About TechnologyPress space or enter keys to toggle section visibility
Technology enables every aspect of Macquarie, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions.
