Role Summary

This role will oversee and meaningfully expand Tobin Scientific's specialized storage services, including cold chain, GMP, biorepository, and hazardous materials. You will be accountable for the operational performance and scalability of our best-in-class materials storage platform. The individual will assume leadership of our existing warehousing staff; execute future site launches and integrations; and establish the systems, metrics, and operating cadence necessary to accelerate geographic expansion. This role requires a senior leader with demonstrated experience scaling multi-site warehouse or logistics operations in regulated or high-reliability environments. You will have a considerable influence on the evolving shape of Warehouse Ops, and the opportunity to mentor capable and ambitious managers within the current team. Your strategic partners across the organization include Sales/BD, FP&A, Quality, T&L, Market Development, and the Executive team. A working, practical knowledge of regulated industries and high-reliability services is critical to success. Experience at a PE-backed platform company, or other rapidly growing business a plus.

On-site requirement of three days/week, across multiple locations north of Boston, MA. Travel requirements up to 25% of the month pending regional expansion plans.

Key Responsibilities

• Ensure that Warehouse Operations comply with all relevant Federal/OSHA regulations and local requirements
• Champion a proactive, client-centric culture that establishes the industry standard for responsiveness and client satisfaction
• Synchronize the operating model across GMP and non-GMP warehouses, including the standardization of SOPs, tech stack, KPIs, reporting, and escalation frameworks
• Define and implement a consistent site-level P&L management approach
• Develop Operational playbook for new warehouses including hiring, onboarding, and developing leadership teams; ensure systems, staffing, and processes are implemented consistently from onset
• Inform real estate development, construction and M&A diligence to increase likelihood of success
• Partner with Finance and IT on ERP/WMS integrations, adjacencies and data migration
• Manage the selection, implementation, and integration of warehouse-critical systems (e.g. WMS, ERP adjacencies, labor management, reporting tools, etc.), ensuring systems support scalability, compliance, and client visibility
• Mentor warehousing leaders, and develop "bench strength" for future site launches
• Establish clear performance expectations and accountability, providing visibility for Executive Leadership

Education, Experience and Qualifications

• 12+ years in warehousing, logistics, or specialized distribution
• Master's Degree in Life Sciences, Supply Chain, Business Administration, or related discipline; or equivalent experience
• Demonstrated success of P&L ownership and growth at a regional or platform level
• Familiarity with regulated environments (e.g. cGMP, defense) strongly preferred
• Experience with growth-equity or PE-backed companies a plus

Benefits:

• Health
• Vision
• Dental
• Health Savings Account
• Dependent Care FSA
• Life Insurance: Basic and Supplemental
• Short-Term Disability
• Long-Term Disability
• 401(K) Match
• Unlimited Vacation
• Weekly Pay
• Referral Program
• 9 Paid Holidays
• Tuition Reimbursement

Minimum Annual Compensation:

This position offers a minimum base salary of $180,000 per year.

Compensation for roles at Tobin varies based on factors such as office location, role responsibilities, relevant experience, education, and specific skill sets. As required by local law, Tobin provides a reasonable, good-faith compensation range for positions hired in Massachusetts and New York. Actual pay will reflect job-related qualifications, geographic considerations, and other applicable factors.