Genuine Parts Company

Senior Vice President, Store Operations

Genuine Parts Company$210K — $250K *
Retail & Consumer Goods
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Operations, Retail Management, Supply Chain, Finance, or related field required; advanced degree preferred.
  • 15+ years of progressive leadership experience in retail, store operations, field operations, distribution, automotive aftermarket, or a similarly complex multi-unit operating environment.
  • Significant executive leadership experience leading large, geographically dispersed teams through regional or field leadership structures.
  • Proven ability to deliver business results through operational excellence, disciplined execution, performance management, and cross-functional alignment.
  • Strong financial and commercial acumen with demonstrated experience managing revenue, expense, productivity, labor, margin, and profitability performance.
  • Demonstrated ability to influence and align senior executives, regional leaders, functional partners, and field teams around strategic priorities.
  • Exceptional communication, leadership, decision-making, change management, and talent development skills.

Responsibilities

  • Set the vision, operating strategy, and execution priorities for the total store operations organization aligning with enterprise objectives.
  • Lead, coach, and hold accountable six Regional Vice Presidents for performance and operational execution.
  • Drive operational excellence through standards, routines, performance expectations, and scalable processes.
  • Own performance outcomes including sales execution, profitability, and customer experience.
  • Oversee store support functions to improve field execution and performance.
  • Translate enterprise strategy into actionable priorities for regional leaders to ensure consistency and urgency.
  • Partner with executives and cross-functional teams to align store operations with broader company priorities.

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage.
  • 401(k) plan with company matching contributions.
  • Career development programs and opportunities for advancement.
  • Employee discount programs and wellness initiatives.
  • Access to flexible work arrangements and vacation policies.
Full Job Description
Job Summary

The Senior Vice President, Store Operations is an enterprise-level commercial and operational leader responsible for the strategy, execution, and performance of the total store operations organization. This role provides executive leadership to six Regional Vice Presidents who lead field store operations across the business, ensuring consistent execution, strong customer experience, operational discipline, profitable growth, and alignment to NAPA's long-term strategy.

The SVP also oversees the store support functions required to enable the field organization, including operational programs, process improvement, store execution standards, workforce enablement, performance routines, and cross-functional support needed to run stores effectively at scale. This leader partners closely with executive leadership, commercial teams, supply chain, merchandising, finance, people, technology, and other enterprise partners to translate business strategy into action and deliver sustainable results across a large, multi-region store network.

Responsibilities
  • Set the vision, operating strategy, and execution priorities for the total store operations organization, ensuring alignment to enterprise business objectives and NAPA's long-term growth strategy.
  • Lead, coach, and hold accountable six Regional Vice Presidents responsible for regional store operations performance, leadership effectiveness, customer experience, and operational execution.
  • Drive consistent operational excellence across the store network through clear standards, disciplined routines, measurable performance expectations, and scalable operating processes.
  • Own store operations performance outcomes, including sales execution, profitability, service levels, productivity, labor effectiveness, operational compliance, inventory execution, and customer experience.
  • Oversee store support functions required to enable field execution, ensuring teams deliver practical tools, processes, training, communication, analytics, and support that improve store performance.
  • Translate enterprise strategy into clear field priorities and ensure regional leaders have the direction, resources, and accountability needed to execute with consistency and urgency.
  • Partner with executive leadership and cross-functional teams to align store operations with merchandising, supply chain, sales, finance, people, technology, asset protection, and marketing priorities.
  • Lead operating cadences, business reviews, and performance management routines that identify opportunities, remove barriers, and accelerate results across regions.
  • Champion a customer-first and teammate-focused culture that strengthens store leadership, improves engagement, and reinforces service excellence across all locations.
  • Build organizational capability by developing senior field leaders, strengthening succession plans, and ensuring leadership talent is prepared to support future business growth.
  • Drive continuous improvement by simplifying processes, reducing operational friction, improving field adoption, and scaling best practices across the store network.
  • Use data, insights, and voice-of-the-field feedback to inform decisions, prioritize investments, and improve execution quality across stores and support functions.
  • Lead change effectively across a large, distributed organization by setting clear direction, creating alignment, anticipating field impact, and ensuring sustainable adoption.
  • Ensure store operations policies, procedures, and programs support compliance, safety, risk management, asset protection, and brand standards.
  • Represent store operations in enterprise planning, investment decisions, transformation initiatives, and executive-level discussions impacting the field organization.


Qualifications
  • Bachelor's degree in Business Administration, Operations, Retail Management, Supply Chain, Finance, or related field required; advanced degree preferred.
  • 15+ years of progressive leadership experience in retail, store operations, field operations, distribution, automotive aftermarket, or a similarly complex multi-unit operating environment.
  • Significant executive leadership experience leading large, geographically dispersed teams through regional or field leadership structures.
  • Proven ability to deliver business results through operational excellence, disciplined execution, performance management, and cross-functional alignment.
  • Strong financial and commercial acumen with demonstrated experience managing revenue, expense, productivity, labor, margin, and profitability performance.
  • Demonstrated ability to influence and align senior executives, regional leaders, functional partners, and field teams around strategic priorities.
  • Exceptional communication, leadership, decision-making, change management, and talent development skills.


Preferred Attributes:
  • Experience leading store operations in a large, multi-region retail or wholesale distribution environment.
  • Automotive aftermarket, parts distribution, or B2B/B2C retail experience preferred.
  • Experience leading transformation, operating model redesign, store productivity initiatives, or large-scale field execution programs.
  • High degree of executive presence, enterprise thinking, and ability to balance strategy, execution, people leadership, and operational rigor.


Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Provides enterprise-level leadership with a clear vision, strong accountability, and the ability to inspire alignment across regional and store support teams.
  • Delivers results by translating strategy into priorities, building disciplined execution routines, and keeping the customer at the center of operational decisions.
  • Makes balanced, data-informed decisions that advance growth, profitability, field effectiveness, teammate engagement, and long-term business health.
  • Develops high-performing senior leaders by providing inclusive leadership, building trust, strengthening succession, and creating an environment where teams can perform at scale.


Physical Demands / Working Environment
  • Comfortable working in an office, field, and store environment with regular travel required to support regional leaders, stores, and business priorities.


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About Genuine Parts Company

Genuine Parts Company is a service organization engaged in the distribution of automotive replacement parts, industrial replacement parts, office products and electrical/electronic materials. The Company operates in four: Automotive Parts Group, Industrial Parts Group, Office Products Group and Electrical/Electronic Materials Group. The Automotive Parts Group distributes automotive parts and accessory items. In addition to over 427,000 available part numbers, the Company offers inventory, cataloging, marketing, training and other programs in the automotive aftermarket. The Industrial Parts Group is operated as Motion Industries, Inc. (Motion), a wholly owned subsidiary of the Company. During the year ended December 31, 2012, the Company's business were conducted throughout the United States, in Canada and in Mexico from approximately 2,000 locations. On February 1, 2012, the Company acquired Light Fabrications Inc.

Genuine Parts Company Careers

There has never been a more exciting time to explore job opportunities at Genuine Parts Company, a global leader in the distribution of automotive and industrial parts. Our team is growing, and we are looking for skilled professionals eager to drive innovation and lead in the industry. Work You’ll Do Join Genuine Parts Company’s dynamic team to help advance our mission of distributing quality parts and services across the globe. As part of our team, you will engage in meaningful work that supports automotive and industrial advancements and sustainability. Transform your career with opportunities for growth and leadership in a company that values diversity and inclusion. At Genuine Parts Company, we believe in empowering our employees with the tools and training necessary to excel in their professional journey. Lead with Impact At Genuine Parts Company, you are positioned to lead at the intersection of industry expertise, operational excellence, and digital innovation. Work alongside a dedicated team of over 50,000 employees worldwide who are committed to fostering a culture of collaboration and innovation. Collaborate with industry experts and enhance your professional network through our extensive networking events and professional development programs. Our commitment to diversity training ensures an inclusive environment where all ideas are valued. Introducing Genuine Parts Company Career Development We are committed to building a supportive environment where you can grow your career. Genuine Parts Company offers a variety of job opportunities, from entry-level positions to leadership roles, each with competitive benefits and the potential for growth. Do Innovative Work Join a team where innovation is at the heart of everything we do. Genuine Parts Company is a place where you can bring your unique skills and perspectives to tackle challenging projects and drive significant impact. Be Part of a Great Team Experience a culture that champions teamwork, leadership, and professional growth. Our team at Genuine Parts Company thrives on collaboration and the shared pursuit of excellence in the automotive and industrial sectors. Future-Proof Your Career Advance your career with Genuine Parts Company, where we offer a range of job opportunities and the support you need to succeed. From internships to full-time positions, our roles are designed to challenge you and foster your professional growth. Explore Discover the various career paths available at Genuine Parts Company and find the perfect match for your skills and interests. Whether you are updating your resume, preparing for an interview, or seeking a leadership role, we provide the resources to support your aspirations. The Genuine Parts Company Difference Our commitment to innovation, leadership, and diversity sets us apart in the industry. Join us and contribute to a team that is dedicated to providing outstanding service and quality parts to our customers worldwide. Stay Connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. SEARCH GENUINE PARTS COMPANY JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Genuine Parts Company.
Learn more about Genuine Parts Company
Size
52,000 employees
Market Cap
$24.7 billion
Industry
Net Income
-$29.1 million
Founded
1925
5 Year Trend
+4.2%
Revenue
$16.5 billion
NASDAQ

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