5+ years of UX, product, or digital copywriting experience, ideally in D2C, ecommerce, or subscription
Portfolio showcasing UX and microcopy work with rationale
Experience in building or maintaining copy standards and style guides
Proficient in Figma and collaborating with designers
Ability to write persuasive, clear, and concise copy reflecting brand voice
Data-informed approach with experience in copy testing or experimentation
Knowledge of accessibility and inclusive-language practices
Strong collaboration and communication skills, with feedback adaptability
Experience across multiple product surfaces or journeys
Responsibilities
Write UX and product copy for web, app, and lifecycle touchpoints
Collaborate with product designers throughout the design process in Figma
Establish and maintain copy standards, including voice and tone guidelines
Ensure consistency in copy across product areas and identify terminology gaps
Partner with cross-functional teams to deliver accurate and clear copy
Write copy that supports business goals like acquisition and retention
Conduct copy tests and user research to inform iterations
Apply accessibility and plain-language standards in all flows
Coach team members on effective first-draft copy and standards
Manage multiple projects and prioritize feedback from senior stakeholders
Benefits
Comprehensive health benefits including medical, dental, vision, life, and disability
401k plan
9 observed holidays
Flexible paid time off
Subsidized ClassPass membership for fitness and wellness experiences
Free Thrive Market membership with employee discount
Coverage for life coaching and therapy sessions on a holistic mental health platform
Full Job Description
THE ROLE
We're hiring a Senior UX Copywriter to own product and UX copy across the entire member experience. You'll sit side by side with product designers and move across product areas (e.g., onboarding, shopping, checkout, membership, account) rather than owning a single lane. You'll write the words members see at every step. You'll also set the copy standards that keep the experience consistent, clear, and unmistakably Thrive Market! This reports into the Senior Manager of Product Design.
RESPONSIBILITIES
Write UX and product copy across web, app, and lifecycle touchpoints: headlines, CTAs, labels, helper text, error and empty states, confirmations, and in-flow education
Work in the design process alongside product designers, from early flows to final specs, in Figma
Build and maintain our copy standards: voice and tone guidelines, style guide, glossary, and reusable copy patterns
Keep copy consistent across product areas, and flag gaps and conflicts in terminology
Partner with Product, Design, Engineering, Research, Marketing, Legal, and Member Support to ship accurate, clear copy
Write to support business goals such as acquisition, conversion, add-to-cart, basket size, and retention, without losing member trust
Run and learn from copy tests (A/B and experiments), user research, and performance data, then iterate
Apply accessibility and plain-language standards in every flow
Coach designers, PMs, and other teammates on writing effective first-draft copy and using the standards
Work across multiple projects at once, managing priorities and feedback with senior stakeholders
QUALIFICATIONS
5+ years of UX, product, or digital copywriting experience, ideally in D2C, ecommerce, or subscription
A portfolio showing UX and microcopy work, with the reasoning behind your choices
Experience building or maintaining copy standards, style guides, or pattern libraries
Comfort working in Figma and alongside designers day to day
Skill at writing persuasive, clear, and concise copy that reflects a brand voice
A data-informed approach, including experience with copy testing or experimentation
Working knowledge of accessibility and inclusive-language practices
Strong collaboration and communication skills, and the ability to give and take feedback
Experience across multiple product surfaces or journeys
Nice to have
Experience in food, health, wellness, or mission-driven brands
Familiarity with SEO basics and lifecycle messaging (email, push)
Experience with user research methods
Interest in healthy and sustainable living
BELONG TO A BETTER COMPANY
Comprehensive health benefits (medical, dental, vision, life and disability)
Competitive salary (DOE) + equity
401k plan
9 Observed Holidays
Flexible Paid Time Off
Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
Ability to work in our beautiful office in Playa Vista
Free Thrive Market membership with exclusive employee discount
Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
JOB INFORMATION
Compensation may vary depending on several factors, including a candidate's qualifications, skills, competencies and experience, and geographic location.
Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.
About Thrive Market
Thrive Market is an online retailer that sells natural and organic products at wholesale prices. The company was founded in 2014 and is headquartered in Marina Del Rey, California. Thrive Market offers a membership program that gives customers access to discounted prices on over 6,000 products. The company's mission is to make healthy living easy and affordable for everyone.
