As a Senior Title Specialist with Rocket Close, you will be responsible for setting and maintaining the standards needed to stay compliant with state and federal requirements, staying up to date with changes in the industry, managing complex title issues to ensure the accuracy and insurability of real estate transactions, and providing growth, guidance, and development to less experienced team members for ultimately excellent team performance.
Location and Licensing RequirementsThis is a work-from-home position; however, you must reside and work in the state of Texas, as required by Texas Department of Insurance (TDI) guidelines and licensing requirements.
About the role- Maintain a firm understanding of Texas title statutes and keep current on state and federal requirements
- Review abstracts and identify title issues that need additional information or resolution
- Work with sellers, attorneys, underwriting counsel, and other title agencies to obtain the documentation needed to clear vesting issues, judgments, and other title defects
- Prepare title clearance affidavits, such as Continuous Marriage Affidavits, LLC, Corporation and Trust Affidavits, Free and Clear Affidavits, and Hold Harmless Agreements
- Order payoffs for liens and judgments, including mortgages
- Guide the team on curative solutions and determine the insurability of title
- Communicate title requirements clearly to Closing Specialists and Closing Coordinators, and work with them toward resolution
- Provide timely status updates to internal and external parties, and issue an internal notification when files are curative complete
- Serve as the first level of escalation for customer and vendor issues for Title, maintaining calm and professionalism regardless of the title defect or situation
- Partner with your Manager to recruit, develop, and retain a high-performing team focused on organizational goals
About youWho you are:
- Organized and detail-oriented: You notice what's out of place, understand that no detail is too small, and get more done in less time.
- A strong multitasker: You prioritize with ease in a fast-paced, constantly changing environment, meet your deadlines, and balance your workload to exceed customer expectations.
- A clear communicator: You get to the point from the start and deliver your message succinctly.
- Tech-savvy: You're comfortable with technology and pick up new programs and systems quickly.
- A team player with a fun, caring, and humble attitude: We all work hard, but it's important to have a good time, look out for each other, and pitch in wherever needed. You understand you're a piece of a larger puzzle and that how you do your job directly affects the whole team.
What we are looking for:
- Current Texas Title license (required)
- Residence in the state of Texas (required)
- 5+ years of title examination and curative experience
- Experience building and leading a team in a rapidly changing environment, and managing performance to high standards
- Understanding of the integral role a title specialist plays in a team-centered industry
- Qualia, Slack, and Microsoft knowledge is helpful
What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $32.85 - $44.38. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company's current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.
