Senior Technical Program Manager

Highbeam, Inc

$120K — $160K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of TPM experience in fintech, payments, or regulated industries
  • Experience managing bank and payment vendor integrations
  • Familiarity with compliance frameworks relevant to engineering
  • Strong systems thinker, translating across compliance and technical teams
  • Ability to thrive amidst ambiguity and remove blockers
  • Experience leading incident responses in production-critical environments
  • Skilled in holding partners accountable to timelines
  • Proficient written communication for reporting program status

Responsibilities

  • Drive execution across key banking and payment partners
  • Own critical paths for partner and compliance work
  • Manage timelines, dependencies, and delivery of programs
  • Translate needs between compliance, product, engineering, and partners
  • Coordinate integration of pay-by-card and treasury processes
  • Oversee compliance and audit readiness measures
  • Establish scalable processes in regulated systems
  • Unblock engineering from external dependencies
  • Lead incident response for money movement systems
  • Ensure clarity and accountability in partner requirements

Benefits

  • Opportunity to be part of a founding team in a well-funded startup
  • Location in vibrant NoHo, NYC, with great transit access
  • Generous PTO policy
  • Comprehensive health and benefits package
  • Stipends for lunches, commute, wellness, and product purchases
  • Annual team offsite retreat
Full Job Description
About this role

We're hiring a Senior Technical Program Manager to drive execution across the most critical partner programs at Highbeam. You'll own timelines, dependencies, and delivery across banking partners, card and payment vendors, and compliance workstreams (SOC2, BSA/AML, PCI), translating between compliance, product, engineering, and external partners. The bar is external programs that ship faster and more predictably, with leadership no longer pulled into day-to-day coordination.

This role is based in our NoHo, NYC office.

What you'll do
  • Drive execution across partners like Unit, bank partners, card and payment vendors
  • Own the critical path for partner and compliance work, freeing leadership to focus on broader priorities
  • Own timelines, dependencies, and delivery for cross-functional programs
  • Translate between compliance, product, engineering, and partners
  • Drive pay-by-card, treasury, onboarding, and any future partner integration coordination
  • Own compliance and audit readiness (SOC2, BSA/AML, PCI)
  • Establish scalable processes for operating in regulated systems
  • Unblock engineering from external dependencies and ambiguity
  • Lead incident response and resolution across money movement systems
  • Ensure partner requirements are clearly defined, tracked, and delivered
  • Create clear, trusted visibility into program status for leadership
  • Hold vendors and partners accountable to timelines and outcomes
Net impact
  • External programs ship faster and more predictably
  • Engineering velocity increases due to fewer external blockers
  • Reduced operational and compliance risk
  • Leadership is no longer pulled into day-to-day coordination
  • Highbeam can scale into more complex financial workflows with confidence
Qualifications
  • 5-8 years TPM or technical program leadership experience, ideally in fintech, payments, or other regulated industries
  • Track record managing partner integrations with banks, card networks, or payment vendors (Unit, Galileo, Stripe Issuing, etc.)
  • Deep familiarity with compliance frameworks (SOC2, BSA/AML, PCI) and how they map to engineering work
  • Strong systems thinking; can translate between compliance, product, engineering, and external partners
  • Comfortable shipping in ambiguity, with a bias for driving clarity and removing blockers
  • Experience leading incident response in money movement systems or other production-critical environments
  • Skilled at holding vendors and partners accountable to timelines and outcomes
  • Strong written communication; can produce clear, trusted program status for leadership
  • Comfortable with AI tools to accelerate program coordination and documentation
  • Bonus: engineering background or hands-on technical depth

You'll thrive at Highbeam if...
  • You love working in-person with a high-performing team
  • You enjoy working in an idea-meritocratic, low-ego environment
  • You are proactive and self-directed, and you excel in ambiguous, fast moving environments
  • You care about delivering a polished customer experience
  • Bonus: You have experience working in fintech, AI or early-stage startups


What we offer
  • Chance to join the founding team of a well-funded startup chasing a huge opportunity
  • Competitive salary and meaningful equity
  • Great location: Our NYC office is in NoHo, a short walk from the A,C,E • B,D,F,M • N,Q,R,W • 1 • 6 trains. Our Toronto office is downtown near St. Andrew Station.
  • Generous PTO
  • Comprehensive health & benefits package
  • Stipends for lunch, commute, wellness, and purchasing customer products
  • Yearly offsite-last year we went to Mexico City!

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