The M365 Engineering team configures, deploys, and manages Microsoft 365 productivity services, delivering secure, reliable, and highly-available collaboration tools that power daily operations for Amazon Leo users.

We are seeking a self-motivated, highly organized Technical Program Manager (TPM) with exceptional interpersonal skills, strong written and verbal communication abilities, and proven experience leading large-scale technical initiatives. In this role, you will manage technical projects and workstreams to design, implement, and operate the M365 suite within the GCC High Environment. You will collaborate closely with third-party vendors, Amazon Security teams, and key stakeholders to gather requirements and deliver an exceptional productivity experience for Leo-specific resources.

This individual contributor role offers broad organizational influence. You will drive alignment and execution by leveraging your technical domain expertise, strong program management fundamentals, and trusted cross-functional partnerships.

Key job responsibilities

As a Technical Program Manager, you will develop integrated plans, drive execution, and remove blockers to enable teams to deliver faster with higher quality. Your ability to anticipate challenges and proactively manage dependencies and risks will be critical to our success.

You will gain deep understanding of technical requirements for solutions being built-including architecture, dependency impacts, efficiency, performance, availability, and operability. You will balance the needs of engineers who build, maintain, and extend features throughout the system lifecycle, making appropriate trade-offs between technical constraints and business objectives.

Partnering effectively with technical managers, you will secure resources, scope engineering efforts, set project priorities and milestones, and drive delivery. You will guide teams in identifying opportunities for iterative improvements.

You will lead multiple complex projects simultaneously, providing project leadership while anticipating bottlenecks, mitigating risks, quantifying trade-off impacts, and balancing business needs against technical constraints. Working closely with stakeholders across various teams, you will identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps.

Our ideal candidate brings a strong TPM background with demonstrated experience leading cross-organizational technical programs and a solid technical foundation in Microsoft M365 services.

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience

- 5+ years of working directly with engineering teams experience

- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience troubleshooting and debugging technical systems and experience managing full application stacks from the OS up through custom applications

- Experience in similar environments, or experience working with and managing third party vendors

- Experience running an effective operational excellence program

PREFERRED QUALIFICATIONS

- Experience managing IT environments on behalf of customers

- Experience in regulatory compliance management with government agencies

- Experience in any combination of the following: application security frameworks, security code reviews, incident response, secure infrastructure, penetration testing, mobile security, cloud security, AI security, identity and access controls, threat modeling, cryptography, threat intelligence, or secure software development

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually