Senior Technical Consultant Innovative Discovery SummaryInnovative Discovery is IBM's leading independent Information Lifecycle Governance solutions provider. Innovative Discovery's solution portfolio includes Innovative Discovery's own ILG software for email management; Innovative Discovery's technical and ILG consulting services; IBM's ILG and ECM software; and smaller third party manufacturers. Innovative Discovery's culture and staff are its greatest asset representing continued success for over 20 years with a loyal, empowered, intelligent and motivated team. No politics, simply rewarding work and relationships with clients and team-members. Innovative Discovery consistently "Delights" clients with superior service and capabilities.
Position Summary:Reports to VP of Professional Services and is responsible for customer solution implementation, design, and support.
- Work on teams and independently.
- Integrate quickly the Innovative Discovery established methodologies, standards and processes for implementation.
- Quickly build relationships of trust and results with peers, our clients and the Innovative Discovery management team.
- Coordinate internal and external tasks to meet assigned deadlines.
Responsibilities:- Responsible for consistently meeting assigned tasks and associated deadlines.
- Willingness to travel up to 75%.
- Adherence to consulting methodologies and use of enterprise tools and templates.
- Travel to customer sites as required for assigned tasks.
- Writing of project related documentation consistent with Innovative Discovery's professional and high quality standards.
- A willingness to improve your knowledge of Innovative Discovery's solutions, new products, implementation strategies and tactics.
- Conduct yourself in an ethical manner with respect and appreciation for your team-members and clients.
- Plan and successfully execute assigned tasks.
- Timely hours and expense reporting.
Desired Skills:- IBM Datacap
- IBM BAW - BPM and Case Manager
- IBM DB2
- IBM FileNet P8
Innovative Discovery Will Provide to You:- Technical mentoring
- Corporate and team support
- High quality products and services to represent
- Mentorship and Teamwork - you will need to be rather independent, but not alone
- Competitive compensation with expense reimbursement
