Responsibilities
Key Responsibilities:
Develop Technology Solutions: Create scalable, secure, and sustainable solutions.
Manage Client Projects: Oversee external client projects, ensuring successful delivery of business consulting and systems development.
Design Comprehensive Solutions: Gather and analyze information to design flexible and adaptable solutions tailored to client needs.
Salesforce Platform Development: Utilize relevant Salesforce platform development experience.
Certifications: Hold relevant Salesforce certifications.
Team Oversight: Lead and manage team members effectively.
Detail-Oriented: Rapidly learn and leverage new concepts, business models, and technologies.
Independent Work: Work independently and be a self-starter.
Innovate: Continuously study new technologies and functionalities, pushing the capabilities of existing technologies.
Requirements
Job Requirements:
Large Salesforce Engagements: Work on large Salesforce engagements as a Solution Architect or Technical Architect.
End-to-End CRM Solutions: Implement end-to-end CRM solutions using Sales Cloud, Service Cloud, and Community Cloud.
Pre-Sales Activities: Work on proposals, estimate scope of work, and support pre-sales activities.
Transform Requirements: Convert business requirements into Salesforce for functional and technical requirements.
Lead Management: Expertise in Lead Management, Quote to Cash, Case Management, and Call Center processes.
Customer Workshops: Conduct workshops during project discovery, prepare solution design documents, and collaborate with development teams.
Integration Development: Design and develop integrations between Salesforce and other systems using SOAP and REST APIs.
App Exchange Products: Experience working with App Exchange products.
Salesforce Marketing and Wave Cloud: Experience with Salesforce Marketing and Wave Cloud.
Agile Methods: Experience in Agile and other project management methods.
Experience & Skills:
12+ Years of Experience: At least 12 years of software/CRM experience, including 5+ years in Salesforce CRM.
Salesforce Certifications: Certifications in functional and technical areas.
Application Development: Experience in application development and integration using different design patterns.
Cloud Products: Functional understanding of various cloud products like Sales, Service, Community, LWC, FSL, etc.
Critical Thinking: Demonstrate critical and analytical thinking in all aspects of the job.
Productivity: Highly productive both independently and in team environments.
Multi-Tasking: Thrive in a fast-paced, client-driven environment.
Effective Communication: Communicate effectively with a wide range of audiences in various settings.
Education: Bachelor's degree, or foreign equivalent, in Computer Science or Information Technology and 12 years of experience in the job offered or 15 years of experience in the related occupations of Software Developer, Software Engineer, or equivalent role.
Travel Requirements:
Travel and relocation possible to unanticipated client locations throughout the U.S.
Domestic travel required approximately 5% of time to various client sites and other unanticipated locations within the U.S.
