Senior Tech Lead & Software Engineer, Product - Hybrid 3 days a week

Job Description
Job Title: Senior Tech Lead & Software Engineer, Product - Hybrid 3 days a week
Location:

NYC, NY working at a SaaS Healthcare Company in dental related field Hybrid

Job Location

NYC, NY

Remote Work Policy

In office Hybrid 3 days with in office Monday Wednesdays and Thursdays

Visa Sponsorship

Available

Relocation - NOT Allowed

Client Overview:

Client is a rapidly growing start-up software company whose mission is to improve the lives of dental healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals' procurement process and secures the best prices for products.

We are a close-knit team that enjoys working together every day to solve real-world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life.

Job Description:

Your Impact:

As a Tech Lead at Torch, you'll drive the evolution of a fast-growing commerce platform that powers millions of dollars in transactions and supports thousands of dental practices nationwide. You'll lead end-to-end product initiatives, owning technical strategy, execution, and measurable business outcomes. You'll architect systems that fuel our marketplace, streamline operations, and unlock intelligent automation-while guiding a team toward high-impact delivery.

• Drive features and improvements from ideation to delivery, collaborating with Product, Design, and Ops to define scope and success metrics - with ownership across both frontend experience and backend systems
• Own full-stack experiences that feel fast and intuitive to users, aligning backend architecture and frontend execution to deliver measurable impact
• Develop and optimize data pipelines that synchronize product, pricing, and order data across systemsIdentify opportunities through metrics-instrumenting key product/technical KPIs, analyzing trends, and turning insights into roadmap inputs
• Integrate intelligent automation and LLM-based tooling to improve operational efficiency and user experience (e.g. invoice parsing, catalog maintenance, product insights)
• Contribute to frontend development as needed to ensure cohesive end-to-end delivery
• Partner with engineering leadership to define architecture standards, shape technical direction, and mentor engineers on best practices
• You'll be a key driver of Torch's next stage of growth-building scalable, intelligent systems that healthcare providers rely on every day, and ensuring we're solving the right problems with measurable impact.

What we are looking for:

3+ years of experience in a professional engineering environment, with a track record of delivering meaningful product outcomes

Strong experience working across the stack with technologies such as Python, Node.js, or Java, and modern frontend frameworks (e.g. React) when needed

Proven ability to own features end-to-end, from problem discovery and scoping to implementation, instrumentation, and iteration

Familiarity with web frameworks such as Flask, Express, Rails, or similarA product mindset - motivated by building impactful user-facing experiences and solving real customer problems

A collaborative, low-ego attitude with a willingness to learn, mentor, and elevate team standards

Ideal candidates will also have:

Experience influencing product roadmaps and helping prioritize features based on impact and feasibility

Experience partnering closely with cross-functional teams - Product, Design, and Ops

Experience shaping frontend patterns, design systems, or full-stack product delivery

Curiosity about how large language models (LLMs) and automation can improve real-world workflows and backend systems

Background in healthcare, logistics, or e-commerce systems

Compensation and Benefits:

Salary Range: $160K - $220K

Comprehensive medical, dental, and wellness benefits

401k benefits with Empower

Unlimited paid time off (PTO)Maternity and Paternity leave

Medical and dental coverage with Aetna

Work from home stipend

Commuter benefits for hybrid employees

Fully stocked pantry and fridge for hybrid employees

An employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes
• Good balance of startup excitement (ownership, lean team) and stability/calmness.
• Engaged customer base for AI/LLM experimentation and production implementation.

Benefits

1. Can you walk me through your experience with Identity and Access Management systems. Specifically any work you've done with SSO, MFA, or protocols like OAuth2, SAML, or OpenID Connect?

2. Which language do you use most day to-day? Java or Python, and can you describe a project where you built or optimized a secure backend service? (Do not have to get too technical but client wants to know they have projects they can speak about).

3. Have you worked in any regulated environments like healthcare or finance where compliance (HIPAA, SOC 2, ISO 27001, etc.) was important? (Even if not healthcare, candidates should show structured thinking about compliance and security standards)

4. What interests you about working on healthcare technology, and are you comfortable working hybrid in Pleasanton three days a week?