Your role and responsibilities
We're looking for a Senior Systems Engineer who can own systems end-to-end: designing, hardening, and running the identity, infrastructure, automations, and zero trust systems that every employee depends on. You're as comfortable untangling an OAuth scope issue in Okta as you are architecting a Global Protect rollout or leading a FedRAMP access review. You default to automation and documentation over one-off fixes, and you know how to partner with security, infrastructure, and compliance teams to keep a fast-moving company both productive and audit-ready.
- Identity & Access Management: administer and evolve enterprise IdP infrastructure across Okta (SAML/OIDC, SCIM, group rules, Auth Policies)
- Identity Governance: own identity governance processes in SailPoint (account aggregation, flatfile integrations, manual account correlation) and lead quarterly User Access Reviews (UARs)
- Multi-Cloud Administration: administer and govern AWS, Microsoft Azure, and GCP environments, including RBAC roles, subscription provisioning, VPC Service Controls, service accounts, and IAM policy resets
- Zero Trust & Network Security: Architect and administer Palo Alto Networks security platforms (GlobalProtect/Prisma Access), including Host Information Profile (HIP) check rules, connector configuration, split-tunneling/resource routing, URL/IP allowlisting, and egress IP management across standard and FedRAMP environments.
- SaaS, AI & Developer Platforms: administer Google Workspace (Domain-Wide Delegation, service accounts, API controls), GitHub Enterprise IAM, Azure Virtual Desktop (AVD), Glean AI agent connectors, and Workato integrations
- Security Audits & Compliance: lead technical evidence collection and remediation for UARs and other access reviews, enforcing least-privilege and Just-in-Time (JIT) access patterns
- Automation: identify recurring manual work across identity, cloud, and access processes and build scripts or integrations (Okta Workflows, Python/shell, Workato) to eliminate it
- Escalate and partner with security, infrastructure, and network engineering on complex or cross-system issues, with clear, well-documented context
- Author and maintain runbooks and architecture documentation so the systems you own don't depend on tribal knowledge
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- 5+ years of experience in systems, identity, or cloud engineering, ideally at a fast-moving tech or SaaS company
- Enterprise IdP administration: hands-on, at-scale experience with Okta and/or Microsoft Entra ID (Azure AD)
- Authentication protocols: solid working knowledge of SAML 2.0, OAuth 2.0 / OIDC (including Authorization Code with PKCE and Client Credentials / 2-legged flows), and SCIM provisioning
- Identity governance: experience with SailPoint (IdentityIQ/IdentityNow), Saviynt or a comparable IGA tool, including account correlation and access reviews
- Multi-cloud: working experience across AWS, Azure, and GCP - IAM/RBAC, service accounts, subscription/project provisioning, and network security controls (e.g., VPC Service Controls)
- Zero Trust & Network Security: Experience administering Palo Alto Networks enterprise VPN and SASE solutions (GlobalProtect, Panorama, and Prisma Access)-including HIP policy management, gateway troubleshooting, egress NAT management, and network-level access controls.
- SaaS administration: experience administering Google Workspace or Microsoft 365 at an organizational level, including domain-wide delegation and API security controls
- Compliance exposure: experience supporting audits or controls for frameworks such as FedRAMP, SOC 2, or ISO 27001
- Automation mindset: comfort with GitOps/IaC workflows and scripting (Python, shell, or similar) to replace manual, repetitive work
- Excellent written and verbal communication; able to explain technical tradeoffs clearly to engineers, auditors, and non-technical stakeholders alike
- Strong troubleshooting instincts and comfort owning ambiguous, cross-system problems through to root cause
Preferred technical and professional experience
- Experience with GitHub Enterprise administration (SSO mapping, team synchronization, repo access governance, audit logging)
- Experience with Azure Virtual Desktop (AVD) or other VDI environments
- Familiarity with Jamf or Intune for device lifecycle and endpoint management
- Experience integrating enterprise AI tools or agents (e.g., Glean) with existing identity and SaaS systems
- Relevant certifications (AWS/Azure/GCP, Okta Certified Professional, CISSP, or similar)
- Exposure to additional compliance frameworks such as IRAP
OTHER RELEVANT JOB DETAILSIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
