Overview**Applicants must be currently authorized to work in the United States on a full0basis without the need for employer sponsorship, now or in the future.**
This is a full-time, hands-on, senior-level position requiring expert knowledge and experience designing and managing all aspects of a typical business technology stack, particularly in the small-to-medium sized business market. Focus is mostly on Microsoft-based applications and technology, but also includes day-to-day support of ancillary technology, including cloud, phone, storage, and virtualization platforms.
The successful candidate will have demonstrated hands-on experience, knowledge, and expertise in not only technology, but also consulting with an outward mindset for small-to-medium sized businesses. You will foster the client relationship, own the environment, guide decision-making, propose & execute projects, and help drive growth for multiple clients, simultaneously. At BNC, being a trusted advisor with positive impact is as important as implementing the technology itself.
Responsibilities
- Project management 6 be well-organized, craft timelines and deliverables and communicate clearly to clients. Possess the ability to juggle multiple priorities at once through our project management system.
- Be consultative 6 identify areas to improve our clients' systems and infrastructure (upgrades to hardware, software, and network). Pitch solutions to clients from proposal to implementation phases.
- Serve as the main IT resource for assigned clients in the Dallas/Ft. Worth area.
- Provide clear and sound advice to clients, acting as a true partner to their business.
- Support servers, networks, desktops, laptops, both onsite and remote.
- Design, implement and manage new installations and migrations.
- Professionally and quickly manage system and/or network issues to resolution.
- Identify ways to improve our clients' systems and infrastructure (upgrades to hardware, software, and network). Pitch solutions to clients from proposal to implementation phases.
- Project management 6 be organized, craft timelines and deliverables and communicate clearly to clients. Possess the ability to juggle multiple priorities at once.
- Lead by example. Mentor junior members of the BNC team, turning B players into A players. Assist with onboarding new engineers to the BNC TX team.
Qualifications
- At least 5 years of consulting experience, balancing multiple clients, preferably in the SMB space.
- 5+ years serving in a senior engineer role.
- 5+ years of experience with multiple Microsoft technologies, including Office365, Exchange, Azure, Entra, Intune, etc.
- 5+ years of advanced virtualization experience (preferably in VMWare).
- 5+ years of network design & optimization, including enterprise-grade switches, firewalls & routers.
- Extensive experience in one or more cloud-based technologies (Azure, Google Cloud, AWS)
- Demonstrated experience in BNC0core areas of expertise. Typical project engagements include: security compromise & system breach prevention/remediation, cloud migrations, physical to virtual conversions, on-prem to Office 365 conversions, disaster recovery and business continuity design & build-out, infrastructure refreshes, network creation & optimization, among others.
- Nice-to-Haves:
- Certifications: CCNA, CCNP, Azure Admin Certifications (ex 6 AZ-104) MCP, MCSE, CompTIA Sec+, A+, Net+
- Platforms/Software: MacOS, SQL, Google Workspace, RMM tools, ConnectWise,
- Pre & Post sales experience
- In addition to the above qualifications, you should also have the following qualities:
- Leadership:0The ability to lead and mentor a team of systems engineers.
- Communication:0The ability to communicate effectively with technical and non-technical audiences.
- Problem-solving:0The ability to identify and solve complex technical problems.
- Adaptability:0The ability to adapt to new technologies and changing business requirements.
- Organization: Possess excellent organizational skills.
- Independence: Can work independently but within a set of guidelines, policies and procedures.
- Flexibility: Be willing to support occasional after-hours and weekend work.
Total Comp Range$100,000.00 to $130,000 plus benefits and growth potential
