Shearwater Systems LLC, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Senior Supervisorto join our Team in
Harrisonburg, VA.Position Responsibilities:- The Senior Supervisor(s)/Managers(s) shall work onsite at the requested office location at USCIS National Records Center (NRC) or USCIS File Storage Facility, as appropriate, and be responsible for particular task areas.
- Capable of fulfilling the role of Operations/Site/Production Manager in their absence.
- This position requires demonstrated experience in addressing operational concerns and issues, monitoring overall customer satisfaction; experience with developing and implementing operational procedures and policies; and analyzing training needs/requirements. The Ops/Site/Prod Manager shall:
- This position requires extensive analytical ability to develop complex statistical analysis, cost estimates, and analytical reports. The Operations/Site/Production shall have the following functional responsibility skills:
- Excellent interpersonal communication and organizing skills to coordinate project activities with contractor and Government representatives.
- Able to conduct fact finding for special projects and/or to respond timely to Government inquiries.
- Able to present oral briefings to USCIS management officials.
- Excellent writing skills to prepare SOPs and revisions.
- Proactive in informing the Government of significant issues, and be able to respond and take corrective action to issues brought to the PM by COR.
- Proactive in identifying and recommending new approaches to improve quality, cost, and process inefficiencies.
- Respond to NRC meeting requests within allotted 2-hour time period
- Develop complex statistical analysis, cost estimates, and analytical reports.
- Assists with SOPs and revisions
- Analyze training needs/requirements
Position Requirements:- Minimum Requirements:
- At a minimum, must have two (2) years of experience supervising or leading personnel on a program of similar size, scope and complexity, including a large Service Contract Act (SCA) pool.
- Minimum Education:
- A Bachelor's Degree in one of the following disciplines is required: program management, business or public administration, production/operations/manufacturing/quality management, technical management, information systems, engineering, or finance/accounting
- USCIS will allow substitution of (3) years of management experience with the same or higher depth and breadth of responsibility as for this position.
- Must possess a Six Sigma Yellow Belt certification, certified by the American Society for Quality (ASQ).
- Must have valid state drivers license and be able to pass a background investigation
- Must be able to pass a drug test
VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
