Senior Specialist, Market Insights

Torani

$100K — $112K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Consumer Insights or a related analytical role
  • Advanced proficiency in PowerPoint, Excel, and online research tools (e.g. Qualtrics)
  • Experience designing and executing qualitative and quantitative research
  • Strong questionnaire and research design skills
  • Curiosity about consumer behavior and beverage trends

Responsibilities

  • Partner with cross-functional teams to uncover business research needs
  • Design surveys and discussion guides for consumer research
  • Manage timelines and quality of external research projects
  • Synthesize data findings into actionable insights
  • Translate consumer learning into engaging presentations
  • Build relationships with stakeholders to support customer conversations
  • Stay updated on beverage trends and competitive market activity

Benefits

  • Employee Stock Ownership Plan (ESOP) participation
  • Comprehensive retirement plan with matching
  • 100% coverage for medical, dental, and vision premiums
  • Opportunities for professional growth and skill development
  • Team celebrations and community events
  • Unlimited access to Torani products in the workplace
  • Competitive pay and paid time off
Full Job Description
Senior Specialist, Market Insights

In this role, you'll partner with Marketing, Sales, R&D, Innovation, Category, and Customer teams to understand business needs and execute consumer research that helps answer key questions. You'll help design and field research, manage projects and external partners, analyze data, and turn what we learn into clear stories that support innovation, customer growth, and Torani's broader business priorities.

SUCCESS FACTORS (FIRST 12-24 MONTHS)
  • Research & Insights Partner: You've become a reliable partner to teams across Marketing, Sales, R&D, Innovation, and Category. You understood the business questions behind research needs and collaborated with stakeholders to develop the right approach. You've designed surveys and discussion guides, coordinated external research partners, managed timelines, monitored quality, and synthesized findings into clear insights that supported informed decisions.
  • Insight Storyteller: You've helped make consumer learning easy to understand and use. Through thoughtful analysis and engaging presentations, you translated data and research findings into clear takeaways that answered business questions and helped teams understand what matters most.
  • Customer & Cross-Functional Partner: You've built strong working relationships across the organization and contributed insights to customer-facing conversations. You helped develop presentations and stories that brought consumer behavior, beverage trends, and category opportunities to life for our retail and foodservice customers, strengthening Torani's value as a business partner.
  • Beverage Culture Scout: You stayed close to changing consumer behaviors, beverage trends, competitive activity, and emerging research methods. You shared relevant learning across the business and helped teams identify opportunities that informed innovation, commercialization, and customer growth.
  • Have Fun: You contributed to a positive, collaborative team culture and helped make Torani a great place to work.


What You'll Bring:
  • 5+ years of experience in Consumer Insights, Market Research, Shopper Insights, Customer Insights, or a related analytical role.
  • Advanced proficiency with PowerPoint and Excel, online research tools (e.g. Attest, Cleria, Ideally, Qualtrics, Quantilope, Pogo, Suzy) and data visualization tools preferred.
  • Experience designing and executing qualitative and quantitative research, including surveys, focus groups or interviews, and concept or product testing.
  • Strong questionnaire and research design skills, with the ability to translate business questions into effective research.
  • Curiosity about consumer behavior, beverage trends, and emerging foodservice and retail opportunities


Why Torani
  • Become an owner: Every regular team member participates in Torani's Employee Stock Ownership Plan (ESOP), giving you the opportunity to share in the long-term success you're helping create. Profit Sharing, an annual bonus, and a 401(k) company match are just a few of the additional ways we celebrate and reward that success together.
  • Growing with purpose: For more than 35 years, Torani has grown year after year. That growth creates opportunities to build new skills, work with new technologies, and take on new challenges to keep building our business.
  • Better together: We work across teams, solve problems together, and support one another through both successes and setbacks.


More to Love
  • Healthcare that's fully covered: We pay 100% of medical, dental, and vision premiums for our team members.
  • Celebrate together: From Company Day and cultural heritage celebrations to team lunches and milestone celebrations, we make time to connect and celebrate.
  • The perks are pretty delicious: Enjoy unlimited Italian sodas, flavored lattes, and plenty of opportunities to taste the products we're creating together.
  • And, of course, the essentials: Competitive pay, paid time off, and a comprehensive benefits package to support you.


Work Location: San Leandro, Hybrid, 3+ days on site and option for 2 days work from home.

Salary Range: $100,854 - $112,061

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