Role description
Job Role : L3 Support IDMC (Informatica Intelligent Data Management)
Job Location : Irvine,California
Job description :
Provide L2 L3 production support for Informatica MDM platform
Maintain high availability of MDM CDIPC and associated integrations
Perform root cause analysis incident management and problem management
Manage Informatica infrastructure servers repositories and application environments
Support AWS migration and IDMC modernization initiatives
Implement monitoring observability automation and performance optimization
Participate in architecture reviews and modernization roadmap planning
Ensure compliance with SLA security and operational governance
Mandatory Skill Set
1 Informatica MDM Administration Expert
MDM Platform
Informatica MDM Hub
SIF APIs
Batch framework
Match Merge
Trust Framework
Hierarchy Manager
Data Stewardship
Business Entity Services
Provisioning Tool
Operational Support
Repository maintenance
Hub Console administration
User role management
Batch monitoring
Queue monitoring
Error resolution
Metadata management
2 Informatica Infrastructure Administration Expert
Application Servers
Tomcat
WebLogic
JBoss if applicable
Informatica Components
MDM Hub
Process Server
ActiveVOS
Data Director
Provisioning Tool
Business Entity Services
Administration Activities
Installation
Configuration
Patch upgrades
DR setup
Backup recovery
Capacity planning
Environment refresh
3 CDIPC Administration Support Expert
Core Skills
CDIPC Runtime Engine
Secure Agent Administration
Connection Configuration
Parameter Management
Runtime Monitoring
Production Support
Workflow failures
Session failures
Connectivity issues
Performance bottlenecks
Restart recovery procedures
Monitoring
Job execution monitoring
ing setup
Log analysis
Operational reporting
4 Database Administration Knowledge Strong
Databases
Oracle Preferred
SQL Server
PostgreSQL
Skills
SQL tuning
PLSQL
Query optimization
Database monitoring
Index analysis
Statistics collection
Data correction support
5 AWS Administration Strong
AWS Services
EC2
RDS
S3
IAM
VPC
CloudWatch
CloudTrail
Lambda
Secrets Manager
Responsibilities
Environment provisioning
Security management
Backup strategies
Monitoring setup
Cost optimization
Disaster recovery planning
6 Informatica IDMC Knowledge Strong
Services
Cloud Data Integration
Cloud Application Integration
Cloud Mass Ingestion
Cloud Data Quality
MDM SaaS Customer 360
Administration
Secure Agents
Runtime Environments
Elastic Integration Services
Connection Management
Package Deployment
User Administration
Migration Readiness
OnPrem to IDMC assessment
Asset inventory
Connectivity setup
Validation strategy
Deployment automation