Senior Solutions Engineer

HW Media

$110K — $120K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a client-facing technical role, preferably in data sales
  • Strong SQL skills with basic Python programming proficiency
  • Proven experience managing technical deals from discovery to close
  • Track record of building trust in client conversations
  • Exceptional writing skills for clear and engaging documentation

Responsibilities

  • Collaborate early with prospects to identify their needs and success criteria
  • Present and explain various delivery options (API, data share, bulk) clearly
  • Resolve licensing and compliance issues proactively before they hinder deals
  • Maintain ongoing client relationships through the implementation process
  • Act as the primary point of contact for client support and troubleshooting
  • Create effective frameworks and documentation to streamline evaluations
  • Feedback competitors’ insights and customer challenges to the product team

Benefits

  • 401(k) with employer match
  • Comprehensive medical, dental, and vision coverage
  • Unlimited PTO plus Paid Parental Leave
  • Hybrid/remote work options available
Full Job Description
The Senior Solutions Engineer will work with internal teams and clients to help develop the data solutions business line. Every serious deal involves a technical evaluation - match-rate tests, schema reviews, security questionnaires, licensing negotiations. Right now that work lands on AEs and data engineering. The Solutions Engineer will own this process - working closely with data and client teams to win more deals and improve the product suite and delivery systems.

What you'll do

Win the deal
  • Get in front of prospects early and figure out what they actually need. Work with Sales to run evaluations and define success criteria.
  • Know our delivery options cold (API, data share, bulk) and be direct about which one fits and which one doesn't.
  • Work through licensing and compliance issues with finance and sales before they become deal blockers.

Take care of clients
  • When a customer signs, you don't hand them off. You see it through - credentials, schema mapping, backfill, reconciliation, the whole thing.
  • Be the person they call when something breaks or doesn't look right. Get to the bottom of it before looping in engineering.
  • Set clients up to move on their own-good documentation, working examples, and sandbox access so they're not waiting on us for every step.

Build something that lasts
  • Write the frameworks, templates, and tools that make the next evaluation faster and more predictable than the last one.
  • Put together the documentation customers actually need: what the data is, where it comes from, what it doesn't cover, and how to use it.
  • Know the competitive landscape well enough to have an honest conversation about where we win and where we don't.
  • When we lose a deal or a customer hits a wall, make sure that signal gets back to product in a way that's specific and actionable.


Who you are

The right team member will have the unique ability to jump between multiple responsibilities with grace - holding a sales conversation, running a live data evaluation, getting a customer to production, and writing the process playbook to scale this business line.

You're also someone clients genuinely like working with because you add value and build relationships.

You'll need
  • At least 5 years in a sales engineering or similar client-facing technical role-specifically selling data, not just software.
  • Strong SQL and enough Python to do real work with a prospect file on the spot.
  • Experience carrying technical deals through the full cycle-discovery to close-at six figures and above.
  • The ability to walk into a client conversation with no warm-up and leave with their trust and a clear next step.
  • Writing that people actually want to read. You'll produce a lot of it.

Helpful but not required
  • You've been the first or second SE at a company before.
  • You know US real estate or mortgage data-assessor/recorder records, deeds, liens, MLS, AVMs, parcel data, foreclosure pipelines.
  • You've worked inside Snowflake data sharing, Databricks Delta Sharing, or similar at real scale.
  • You've sat on the customer side-at a lender, servicer, SFR shop, PropTech company, or carrier.


Compensation & benefits
  • Position level: Individual contributor.
  • Salary range: $110,000-120,000 base, depending on experience.
  • Bonus: Eligible for performance-based bonus. 25% of gross salary.
  • 401(k) with employer match.
  • Comprehensive benefits including medical, dental, vision, and ancillary coverage options.
  • Unlimited PTO plus Paid Parental Leave.
  • Hybrid/remote work options, depending on location

Similar Jobs

More Jobs at HW Media

  • Marketing Manager
    $90K — $100K *
    Dallas, TX 75217 (Dallas County)
    Media
    In-Person

More Real Estate & Construction Jobs

Find similar Senior Solutions Engineer jobs: