Ro

Senior Software Engineer, Frontend - Care Platform Operations

Ro$182K — $220K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience building accessible, visually engaging web applications
  • Proficiency with React and TypeScript
  • Familiarity with working in a Turborepo monorepo setup
  • Hands-on experience with metrics instrumentation for performance tuning
  • Strong sense of ownership from design to post-launch monitoring
  • Ability to collaborate effectively with cross-functional teams
  • Focus on user experience and elegant problem-solving

Responsibilities

  • Drive architecture, design, and implementation of new web features
  • Build realtime, intuitive interfaces for patient and care team interactions
  • Proactively assess and improve application performance and reliability
  • Ensure engineering excellence through testing and monitoring best practices
  • Contribute to the team's architectural vision and technical roadmap
  • Collaborate on code reviews to maintain frontend best practices
  • Participate in on-call rotations to support production systems

Benefits

  • Full medical, dental, and vision insurance with OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing and Learning & Growth reimbursements
  • Paid parental leave and fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
Full Job Description
The Role

We're looking for a Frontend Engineer to join the Care Platform Operations team at Ro. In this role, you'll design, build, and maintain the provider- and care-team-facing web interfaces that power how Ro delivers care - including the surfaces for patient-provider messaging, appointment scheduling, task routing and queues, and care-operations tooling increasingly driven by AI and intelligent automation.

You'll help shape the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You'll partner closely with product, design, data, clinical, and care operations teams to build high-quality, compliant experiences that reduce manual effort, improve accuracy, and help Ro scale care delivery for millions of patients.

What You'll Do

  • Drive the architecture, design, and implementation of new features across the web interfaces that power Ro's clinical and operational workflows
  • Build realtime, visually engaging, intuitive interfaces that help patients seamlessly achieve their health goals and enable care teams to deliver care efficiently and safely
  • Operate as an owner within your team's domain, proactively assessing and improving application performance, accessibility, and reliability
  • Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
  • Actively contribute to the team's architectural vision and technical roadmap
  • Collaborate on code reviews and technical design documents to ensure consistent application of best practices across the frontend platform
  • Work closely with product, design, data, and other stakeholders to build the best possible experiences for our providers, pharmacists, care coordinators, and patient advocates
  • Participate in on-call rotations to ensure the reliability of production systems


What You'll Bring to the Team

  • Demonstrated experience building accessible, visually engaging web applications with an eye for intuitive user-facing experiences
  • Proficiency with React and TypeScript, plus a strong grasp of UI architecture, and client-side performance
  • Comfort working at scale in a Turborepo monorepo with a shared design system - styled-components, TanStack Query, React Aria, and Playwright/Storybook-driven testing (strong fundamentals matter more than prior experience with our exact stack)
  • Hands-on experience with metrics instrumentation and data-driven performance tuning, using qualitative user feedback and quantitative analytics to identify opportunities
  • A strong sense of ownership for your work, from initial technical design and implementation through to monitoring for issues and opportunities after shipping
  • Demonstrated ability to collaborate with engineers, product managers, and product designers to create the best possible products
  • Genuine care for the user experience, and the ability to quickly assess the right solution to achieve product and design goals in an elegant manner


Bonus Skills

  • Experience in telehealth or other highly regulated industries
  • Experience building data-dense internal tools for a variety of specialized roles


We've Got You Covered

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness


The target base salary for this position ranges from $182,300 to $220,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

About Ro

Ro is an American telehealth company that diagnoses patients, and subsequently prescribes and delivers treatments. The company is headquartered in New York City.
Learn more about Ro
Industry
Founded
2017

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