BS in Computer Science or equivalent work experience
15+ years of software development experience
5+ years on large scale and high-volume enterprise products
Strong understanding of C# development
Experience designing scalable systems with relational/non-relational databases
Knowledge of CI/CD practices
Experience developing RESTful web services
Responsibilities
Set the technical direction for the team in platforms, tools, and infrastructure
Collaborate with Product, Design, and Engineering on product strategy and execution
Design and build API-first, cloud-native services
Own projects from architecture to deployment and monitoring
Develop scalable systems focusing on performance and security
Contribute to conversational AI platform evolution
Improve development workflows and operational excellence
Benefits
Opportunity to work on highly impactful client-facing products
Engage with innovative AI technologies
Collaborative environment with cross-functional teams
Involvement in shaping product direction and strategy
Growth opportunities in a leading tech-driven company
Full Job Description
Overview
As a Senior Software Architect, you will play a critical role in building and evolving Verse's client-facing products and internal platforms that power a premium customer experience. You will help shape the technical direction of the product by designing scalable, API-first systems, shipping high-quality production code, and contributing to our conversational AI platform.
As a Sr Software Architect, a typical day might include the following:
Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
Partner closely with Product, Design, and Engineering to shape product strategy, scope, and technical execution
Design and build API-first, cloud-native services that integrate with web clients, internal tools, and external partners
Own projects end-to-end: architecture, implementation, testing, deployment, monitoring, and iteration
Develop and maintain scalable, distributed systems with a focus on performance, reliability, and security
Contribute to the evolution of our conversational AI platform, including messaging pipelines, integrations, and data flows
Write clean, testable, well-documented code while raising engineering standards through reviews and technical leadership
Continuously improve development workflows, CI/CD pipelines, and operational excellence
Identify and resolve performance bottlenecks across application, database, and infrastructure layers
Identify ways to accelerate overall R&D throughput and quality using leading architectures and standards
Communicate architecture in an effective and professional manner
Practical understanding of machine learning concepts and how they apply to real-world products
Experience integrating AI-powered features or working with data-driven systems is a strong plus
About NICE Ltd.
NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data.
The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities.
The primary listing of the company's shares is on the Tel Aviv Stock Exchange; where it is part of the TA-35 Index.
Barak Eilam became CEO in April 2014, replacing Zeevi Bregman. Eilam previously headed the company's Americas division. As of November, 2020 the company had ~6,800 employees.
NICE was founded in 1986 as Neptune Intelligence Computer Engineering by 7 Israeli former army colleagues. The company initially focused on developing technology for security and defense applications, but soon refocused their efforts on civilian applications, mainly for contact center, financial services and business intelligence markets.
