Proofpoint

Senior Site Reliability Engineer

Proofpoint$112K — $177K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in systems troubleshooting and performance tuning.
  • Strong collaborative skills for cross-functional teamwork.
  • Proficient in Infrastructure-as-Code tools like Terraform and Ansible.
  • Experience in automating tasks with Node.js, Python, or other scripting languages.
  • Familiarity with TCP/IP, HTTP, DNS, and LDAP technologies.
  • Proven track record in managing large-scale distributed systems and cloud infrastructures.
  • BS or MS in Computer Science, Engineering, or a related discipline, or equivalent experience.

Responsibilities

  • Build effective partnerships to enhance collaboration between teams.
  • Manage a multi-site production infrastructure for deploying and maintaining services.
  • Diagnose and resolve complex issues involving network and software interactions.
  • Implement monitoring, alerting, capacity planning, and operational reporting.
  • Contribute to the design and architecture of scalable infrastructure solutions.
  • Act as the first responder to alerts or incidents during business hours.
  • Work with product engineering to uphold Operations standards during deployments.

Benefits

  • Flexible time off and a comprehensive well-being program.
  • Two paid Wellbeing Days and two paid Volunteer Days annually.
  • Three-week Work from Anywhere option.
  • A competitive benefits package reflecting location-specific compensation.
Full Job Description
The Role
As a Senior Site Reliability Engineer at Proofpoint you will develop a deep understanding of the various services
and applications that come together to deliver Proofpoint's next generation security products. You will contribute to
the architecture to improve scalability, operability, service reliability, capacity, and performance. You will be
responsible for provisioning, maintaining, and scaling our production services within server farms across multiple,
world-wide data centers as well as AWS.
We are looking for passion, curiosity, attention to details, taking pride in one's work, taking ownership, and having
ideas and opinions. If you're an enthusiastic team player who cares about the infrastructure, remains calm in crisis,
collaborates cross functionally, loves automation, then we want to talk to you.

Your day-to-day
• Build long lasting, effective partnerships across the organization to foster collaboration between Product,
Engineering and Operations teams.
• Participate in a 24x7, multi-site production infrastructure powering the Proofpoint services, including
deployment, maintenance, troubleshooting, performance tuning, and security.
• Root-cause complex problems and involve multiple stakeholders, network, hardware and software that relate to
scaling and performance.
• Ensure proper monitoring, alerting, capacity planning and reporting in the production environment.
• Contribute to the evolving design and architecture of reliable and scalable infrastructure.
• First line of defense during working hours should any alerts or incidents arise.
• Collaborate with product engineering teams to ensure Operations standards are observed, determine resource
impacts for upcoming product deployments, and ensure successful product rollouts.
• Participate in an on-call rotation and be willing to jump on escalated issues as needed.

What you bring to the team
• Demonstrable skills and 7+ years' experience in troubleshooting, and tuning in systems, networking, and cloud
services.
• A friendly and collaborative demeanor, working well with cross functional teams.
• Experience with Infrastructure-as-Code using Terraform, Ansible, Cloudformation, etc.
• Experience automating management and operational tasks using Node.Js, Python, or scripting languages.
• Experience with industry-standard foundation technologies such as TCP/IP, HTTP, DNS, and LDAP.
• Experience in management of a large distributed computing environment.
• Experience in management of cloud infrastructure.
• Experience with virtualization - KVM, VMware vSphere, and OpenStack
• Excellent verbal and written communication skills.
• Experience with monitoring and alerting systems.
• Experience with industry-standard operational practices such as change management, incident management, and
working in colocation datacenters.
• Experience with public cloud providers such as Amazon EC2 or Microsoft Azure.
• BS or MS in Computer Science, Engineering or related technical discipline, or equivalent experience required.
• US citizenship required

Interested? Submit your application along with any supporting information- we can't wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:
Base Pay Range: 136,200.00 - 214,005.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 112,700.00 - 177,100.00 USD

All other cities and states excluding those listed above:
Base Pay Range: 101,600.00 - 159,720.00 USD

About Proofpoint

Proofpoint is a cybersecurity company that provides cloud-based solutions for threat protection, compliance, governance, and secure communication. The company's products include email security, advanced threat protection, information protection, digital risk protection, and compliance and archiving. Proofpoint serves customers in various industries, including healthcare, financial services, government, and education. The company was founded in 2002 and is headquartered in Campbell, California.
Learn more about Proofpoint
Size
3,658 employees
Market Cap
$10 billion
Industry
Net Income
-$163.8 million
Founded
2002
5 Year Trend
+31.7%
Revenue
$1 billion
NASDAQ

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