5 years of Security Management experience or equivalent field
Valid Driver's License with a clean driving record for 3 years or more
Customer Service experience required
High School Diploma or GED equivalent
Ability to communicate clearly in English (written and verbal)
Responsibilities
Design effective work schedules for regular and special assignments
Ensure qualified security personnel staff all posts
Review and approve reports and duty logs submitted by security personnel
Notify management of serious incidents in a timely manner
Maintain effective communication with all assigned personnel
Counsel and motivate personnel, providing discipline when necessary
Implement employee relations and retention programs
Benefits
401K/403b Plan
Dental Insurance
Paid Vacation
Paid Sick Days
Vision Insurance
Medical Insurance
Life Insurance
Full Job Description
Job Details
Northeast security is seeking a senior Account Manager for one of our premiere Accounts in the area of Boston, MA
**Must be available to be on call 24/7. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually**
salary is $90K **Salary range is based on experience**
**Clean MA Driving Record of three years or more depending on role**
Senior Security Account Manager Responsibilities include but are not limited to:
Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
Ensure that trained and qualified security personnel properly staff all posts.
Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
Review and approve all reports, duty logs, etc. submitted by security personnel.
Ensure timely notification of all serious incidents.
Maintain effective communications with all assigned security personnel.
Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
Must have three years of Security Supervisor experience or equivalent field.
Senior Security Director Requirements:
Must have 5 years of Security Management experience.
Valid Driver's License of 3 years or more with a clean Driving Record.
Customer Service Experience and Security Management experience required.
Neat and professional appearance
Dependable means of transportation
Ability to communicate clearly and effectively in English (both written and verbal)
High School Diploma/GED Equivalent
Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
Must be at least 18 years of age.
Must be available to cover various posts during the assigned shift. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually.
Assume other duties as required by either Client or Northeast Security, Inc
Account Manager Skills:
Excellent customer service skills and service delivery orientation
Client Management Skills
Strong Leadership skills
Knowledge of supervisory practices, procedures, and security operations
Ability to provide positive direction and motivate performance.
Strong attention to detail
Strong written and verbal communication skills
Ability to show responsibility and friendliness towards clients and residents.
Strong professionalism
Ability to solve conflict/problem solve.
Maintain the highest ethical and professional standards.
Must be able to multi-task and self-manage in a dynamic environment.
Must be knowledgeable of all company policies and procedures.
Maintain effective relationships with all levels of the company and client organizations
Must have 5 years of Security Management experience or equivalent field.
