Senior Sales Operations Specialist

Cohere

$100K — $130K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in sales operations, business development, and strategy, ideally in AI, SaaS, or enterprise software.
  • Strong analytical skills and proficiency in CRM platforms like Salesforce.
  • Proven leadership capabilities to mentor teams and foster a high-performance culture.
  • Experience translating business objectives into actionable sales strategies.
  • Exceptional executive-level communication skills and experience in creating presentation decks.

Responsibilities

  • Define and implement sales strategies and performance metrics with the VP of Sales, Americas.
  • Streamline sales processes and optimize CRM for improved sales enablement.
  • Collaborate cross-functionally with teams such as marketing and customer success for effective go-to-market execution.
  • Analyze sales KPIs and provide data-driven recommendations to enhance conversion rates.
  • Lead and support sales operations and business development efforts, promoting high performance.
  • Serve as liaison among sales leadership and executive teams to ensure strategic alignment.

Benefits

  • Weekly lunch stipend of $75/£75 or local currency equivalent.
  • Comprehensive health and dental benefits including mental health support.
  • 401K, RRSP matching, and Pension Scheme.
  • 100% parental leave top-up for up to 6 months for any parent.
  • Annual enrichment benefits for arts, culture, wellness, and workspace improvements.
  • 6 weeks (30 working days) of paid vacation.
  • Travel budget for remote workers and annual company offsite events.
Full Job Description
The Sales Ops Specialist role is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration.

Key Responsibilities
  • Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics.
  • Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
  • Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution.
  • Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
  • Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture.
  • Stakeholder Management: Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment.

Qualifications
  • Experience: 8+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
  • Skills: Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
  • Leadership: Ability to mentor teams, drive accountability, and navigate high-growth environments.
  • Strategic Thinking: Experience translating business goals into actionable sales plans.
  • Communication: Executive level communication skills & experience creating board level presentation decks & customer engagement materials.


Full-Time Employees at Cohere enjoy these Perks:
  • A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
  • Full health and dental benefits, including a separate budget for mental health.
  • RRSP matching, 401K, Pension Scheme.
  • 100% Parental Leave top-up for up to 6 months, for either parent.
  • Annual enrichment benefits:
    Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
    Education & learning stipend for conferences, courses, and coaching.
  • 6 weeks of paid vacation (30 working days!)
  • Budget for traveling to other offices if you are remote, plus an annual company offsite.


How and Where We Work:
  • Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
  • For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
  • For those not near an office: a co-working benefit so you can work alongside others in your city.
  • Everyone receives a $500 home office stipend to set up your workspace properly.

If any of the above doesn't line up exactly with your experience, we still encourage you to apply.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.

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