Motorola Solutions

Senior Sales Operations Analyst - Compensation

Motorola Solutions • $90K — $100K *
US-Anywhere
+ 4 other locationsRemote
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5+ years in Sales Compensation or Sales Operations
  • Expertise in enterprise Sales Performance Management software
  • Advanced proficiency in Salesforce including reporting and custom objects
  • Strong data analytics skills using Excel and BI tools like Tableau
  • Experience in financial modeling and quota setting

Responsibilities

  • Audit data daily to identify and resolve revenue discrepancies
  • Conduct data reconciliation between CRM and SPM systems
  • Manage commission disputes and ensure accurate payroll processing
  • Lead financial modeling for quota allocations and territory mappings
  • Act as main contact for commission inquiries and provide data-backed solutions
  • Design and optimize Short-Term Incentive Fund campaigns
  • Document operational processes and automate workflows using AI tools

Benefits

  • Incentive Bonus Plans
  • Comprehensive Medical, Dental, Vision benefits
  • 401K with company match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Full Job Description

Department Overview

The VS&A North America Sales Operations team serves as the strategic engine and operational backbone for our sales organization. We focus on removing friction across the sales lifecycle, ensuring data integrity, building actionable analytical insights, and aligning sales compensation with executive performance objectives to support "Solving for safer" across all our markets.
Job Description

The Senior Sales Operations Analyst - Compensation plays a pivotal role in driving the operational execution and integrity of our global sales incentive programs. In this role, you will collaborate with the Global Sales Compensation team to help ensure field sales personnel are paid accurately and on time, maintain data integrity across systems, manage territory alignment and hierarchy changes, administer SPIFFs, and resolve commission inquiries with transparency and professionalism.


The ideal candidate possesses deep analytical rigor, expertise in automated Sales Performance Management (SPM) platforms, and strong communication skills to translate complex compensation logic into clear insights for sales leadership and field representatives. At Motorola Solutions, work in a people-first culture, innovate what's next, and pursue your passion and potential while enabling safer communities, safer schools, and safer businesses. Candidates with a Bachelor's degree or equivalent practical experience are encouraged to apply.

Key Responsibilities


Data Integrity & System Reconciliation

  • Audit transaction data, POS feeds, order crediting rules, and CRM records daily to identify missing revenue, uncredited orders, or system logic errors before credit finalization
  • Conduct periodic data reconciliation between CRM (Salesforce), ERP (SAP/NetSuite), and SPM systems (Oracle OIC / Callidus) to maintain a single source of truth for revenue attainment
  • Manage monthly and quarterly commission disputes, manual adjustments, postal code validation mapping, pencil credits, and quarterly true-up reconciliations to help ensure 100% attainment accuracy and strict adherence to payroll deadlines

Compensation Plan Modeling & Territory Alignment

  • Lead financial modeling for quota setting, quota allocation, baseline targets, and proration for new hires or mid-year territory reorganizations
  • Oversee end-to-end sales credit assignments, territory mappings (zip codes, named accounts, verticals), and user roles within SPM and CRM platforms
  • Collaborate with HR, Sales Ops, and Compensation teams to ensure new hire onboarding and role changes are seamlessly mapped to correct compensation plan templates

Field Stakeholder Support & Analytics Optimization

  • Act as the primary point of contact for sales reps and leadership, investigating complex commission disputes, performing root-cause analyses, and providing clear, data-backed explanations
  • Design, model, track, and audit Short-Term Incentive Fund (SPIFF) campaigns, managing payout schedules and executive reporting on campaign ROI
  • Identify operational bottlenecks in the compensation lifecycle, document SOPs, build Tableau/Excel dashboards, and leverage generative AI tools to automate repetitive workflows

Job Requirements


Technical Expertise

  • Sales Performance Management (SPM) administration experience with enterprise SPM software (e.g., Oracle Incentive Compensation / OIC, CallidusCloud, Xactly, Varicent, or Anaplan)
  • Salesforce (SFDC) proficiency, including reporting, custom objects, and data structures
  • Data Analytics & BI Tools expertise using advanced Excel/Google Sheets (XLOOKUP, INDEX/MATCH, nested conditionals) and building dashboards in Tableau or PowerBI
  • AI & Automation proficiency leveraging generative AI tools (e.g., ChatGPT, Microsoft Copilot, Gemini) to accelerate data analysis, write complex formulas or SQL queries, and automate administrative tasks
  • SQL & Database Auditing experience writing SQL queries for dataset validation and managing confidential metrics under tight deadlines

Professional Experience

  • Financial Modeling experience leading quota allocation, target setting, SPIFF design, and compensation plan mechanics within an enterprise environment
  • Stakeholder Support & Conflict Resolution experience handling field commission inquiries with composure, diplomacy, and data-backed explanations
  • Process Optimization track record of identifying operational bottlenecks, writing detailed SOPs, and implementing automated workflows across CRM and ERP systems

Preferred Qualifications

  • Experience with ERP systems such as SAP or NetSuite
  • Advanced proficiency in writing complex SQL queries for multi-system data reconciliation

Target Base Salary Range: $90,000 - $100,000


Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.


#LI-LD


Basic Requirements

  • Bachelor's degree with 5+ years of experience in Sales Compensation administration, Sales Operations, or financial analytics

Travel Requirements

Under 10%
Relocation Provided

None
Position Type

Experienced
Referral Payment Plan

No

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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