POSITION OVERVIEW

We are seeking a seasoned and driven Senior Sales Manager to join our team. The ideal candidate will excel at building relationships, identifying opportunities, and closing business. This role requires strategic selling skills, exceptional active listening abilities, and a strong blend of lead generation, business acumen, and creativity. Frequent overnight travel for client visits and presentations will be necessary. This position focuses on developing new business opportunities, with less emphasis on managing existing accounts or leading a sales team.

 

As a Senior Sales Manager, you will play a pivotal role in driving growth and shaping the future of our business. If you are a motivated, results-driven professional with a passion for strategic sales, we encourage you to apply.

 

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Lead Generation & Prospecting: Conduct cold calls, prospect, and engage in lead generation activities to maintain a robust sales pipeline.

• Client Relationship Development: Identify and connect with decision-makers within target organizations.

• Sales Presentations: Present and sell a range of customer experience measurement services, including mystery shopping, contact center services, merchandising, analytics, and consumer insight research.

• Strategic Sales Planning: Collaborate with team members to develop effective sales strategies tailored to client needs.

• Value Proposition Communication: Articulate the company’s value proposition in a way that resonates with potential clients.

• Program Development: Work with internal teams to design and propose profitable programs that align with client objectives.

• Competitive Awareness: Maintain a thorough understanding of competitive offerings and market trends to inform sales strategies.

• Client Needs Assessment: Evaluate client needs and gauge interest during initial discussions.

• Proposal Development: Prepare and present service proposals and formal presentations to prospective clients, both virtually and in person.

• Adaptability: Stay informed about new product offerings and market strategies to maintain a competitive edge.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Bachelor’s degree required.
• 5-7 years of direct, outside sales experience with a proven track record of selling complex, consultative services to large corporations, including Fortune 500 companies.
• Minimum of 5 years’ experience selling merchandising, mystery shopping, or research/information services to verticals such as Retail, Restaurant, Petro Convenience, Telecom, Grocery, CPG, Banking, and Hospitality.
• Proven ability to exceed sales quotas consistently.
• Demonstrated experience building and maintaining relationships with C-suite executives.
• Exceptional attention to detail.
• Strong organizational and time management skills to thrive in a fast-paced environment.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and sales contact software.
• Track record of developing and implementing winning sales strategies.
• Exceptional communication and presentation skills.
• Willingness to travel frequently for client meetings and presentations.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening.  Job offers are contingent on drug screening results.

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The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job.  You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

 

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.