5+ years in a sales role with experience in a hotel setting of 7000 sq. ft. meeting space and 299 rooms
Bachelor's degree preferred or equivalent experience
Strong verbal and written communication skills
Proficient in Delphi software and Infor HMS PMS preferred
Ability to work flexible hours including nights, weekends, and holidays
Physical capability to lift up to 25 pounds and perform various physical tasks
Responsibilities
Meet or exceed group booking goals for guest room revenue
Prospect for group sales business in SMERF & Corporate markets
Enter and update booking funnel leads in Delph
Respond to all leads promptly
Manage citywide convention group blocks
Maintain relationships with key accounts and conventions
Train and supervise the Sales Coordinator
Benefits
Vacation, Holiday, and Sick pay
Medical/Dental/Vision options
Life Insurance and AD&D
401(k) with 4% match
Discount programs
Voluntary Long-Term and Short-Term Disability
Voluntary Hospital and Critical Illness Insurance
Commuter Program
Meal Stipend
Full Job Description
Wage: $120K - $127K yr + incentive.
THE ROLE
Responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments. Generates a high profile and quality perception in the market place.
WHAT YOU'LL DO:
Meet or exceed pre-determined group booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed within established guidelines yet maintaining the overall revenue goals
Prospecting all markets for group sales business SMERF & Corporate
Ensure all booking funnel leads are being entered into Delph
Ensure all leads are being responded to
Update the status of all lead
Handle all citywide convention group blocks
Improve and maintain cycle time reporting to under 8 hours
Solicit new and repeat guest room business. Maintain client base of key accounts and conventions
Prospect and develop venues that will support group rooms capture
Maintain active liaison with competitors regionally through personal contacts, professional and industry associations.
Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility
Follows up on the progress of clients booked, such as room night pick up, with the Group Housing Coordinator to ensure maximum occupancy
Follow up on bookings and solicit repeat business
Represent hotel in community affairs and industry related events
Train and supervise the staff, specifically the Sales Coordinator
WHAT WE LOOK FOR:
Minimum 5 years of experience in a sales position of similar capacity of 7000 sq. ft. meeting space and 299 rooms required
Bachelor's degree preferred or equivalent combination of education and experience
Must have strong business communication and presentation skills, both verbal and written
Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner
Experience with Delphi software and Infor HMS PMS preferred
May be required to work varying schedules to include nights, weekends, and holidays
Ability to be carrying/lifting up to 25 pounds, frequent kneeling, pushing, pulling, lifting and occasional ascending or descending ladders, stairs and ramps.
PERKS
At LUMA Hotel, we want you to be well and thrive. Our benefits package includes:
Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
