An Amazing Career Opportunity for a Senior Sales Engineer!Location: Remote, US
Job ID: 52078
HID Global is seeking tech-savvy Sales engineer passionate about solving problem, driving customer success, bridging innovation with business outcomes within the PACS NAM Sales team! As part of our team, you will work with regional sales manager and vertical business development managers in the territory to promote HID PACS products and services. As our Sales Engineer, you are responsible for interacting with clients to understand their needs and priorities and matching those priorities with our PACS offers. As a sales engineer, you possess excellent communication skills, articulate complex technical information concisely and foster impactful customer relationship. If you're looking for a challenge, we would love to have you!
As our Senior Sales Engineer, you'll support HID's success by:- Acting as the Sales team's technical encyclopedia during the sale cycle, representing the technical aspects of how the product solves specific customer problems.
- Assisting our customers, partners, and internal sales force with all aspects of a sale focusing on the technical aspects of the HID PACS Solutions, Product and Services.
- Providing timely assistance responses to create technically sound solutions, while educating our customers, thus increasing the probability of success, and decreasing the time to success.
- Building trusting relationships with technology decision-makers and influencers. Gaining a deep understanding of the channel partners' technology and business strategy.
- Organizing demos and POC to properly represent HID during seminars, conferences and tradeshows
- Providing technical training to partners and end users on HID-specific technologies, tools and relevant industry topics related to Credential Technologies, Access Control Hardware, Mobile Access Solutions, Biometric Authentication, AI & Machine Learning integration and others.
- Collaborating with HID Product Marketing and Engineering teams on the requirements and perspectives of our customers. Improving HID's portfolio by providing regular partner feedback to internal cross-functional teams including Product Management.
- Maintaining a strong technical command of the HID portfolio. Having the ability to learn new technical concepts by leveraging internal experts and external resources such as field experts and technical articles.
- Providing timely assistance to peers and coaching to junior team member to ensure team success.
Your Experience and Background include: - Bachelor's degree in a technical field such as IT, Science or Engineering or equivalent work experience.
- Minimum 4 - 5 years of Technical or Presales experience supporting an Physical Access Control Technology/Solution desired.
- Minimum 2 - 3 years of in-depth HID PACS Products and Services experience required.
- ASIS PSP, CSEIP, CISSP certified or other PACS Domain certifications preferred.
- Understanding of PACS system and components such as:
- Directory services (Active Directory, LDAP, X.500);
- Databases (Microsoft SQL and/or Oracle);
- Network protocols (SSL/TLS, HTTPS, MQTT, RADIUS);
- Authentication protocols (SAML, OAuth, OIDC);
- Network security (Firewalls, DMZ, VPN);
- Cloud integrations (RESTful APIs, SDK),
- Encryption standards (AES, RSA, ECC, PQC), and device provisioning workflows.
- Knowledge of industry standards such as OSDP, Wiegand, ISO/IEC 14443, ISO15693, UL294, AES, FICAM, PSIA and mobile access technologies.
- Structure and representation of digital information (bits, bytes, MSB/LSB, JSON, CSV etc.)
- Knowledge of vertical-specific PACS requirements and compliance standards.
- Excellent industry knowledge and a willingness to keep up with trends.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple priorities and work effectively in a matrixed organization.
- Strong technical aptitude and able to convey and understand technical concepts.
- Being able to dig deep into the world of bits and bytes to solve customer issues.
- Understanding and experience of the access control and/or IT sales channel market preferred.
- Enjoys working on a remote team with multiple account managers, partners, and customers throughout the region.
What we can offer you:- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- A vibrant, welcoming & inclusive culture
- Extensive career development opportunities and resources to maximize your potential
- To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
Why apply? - Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
- Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
- Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.
The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.
The base salary in the United States is $100,000 to 152,000. The OTE is up to $160,000.
HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.
Immigration Sponsorship Not Available- Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
- HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
- International relocation or remote work arrangements outside of the hiring country will not be considered.
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