5 years of experience in claims management or related fields.
Experience managing insurance claims and litigation matters.
Strong analytical and problem-solving skills.
Excellent organizational skills and attention to detail.
Strong written and verbal communication skills.
Proficiency in Microsoft Excel, PowerPoint, and Word.
Responsibilities
Manage claims and litigation from reporting to resolution.
Coordinate with insurance carriers and legal teams for claims handling.
Maintain accurate claim trackers and reporting tools.
Provide insights on claims and loss experience for insurance administration.
Administer the risk management information system (Origami Risk).
Assist with acquisition due diligence and insurance processing.
Ensure compliance by processing Certificates of Insurance (COIs).
Benefits
Collaborative work environment with on-site presence.
Opportunities for professional development and growth.
Exposure to a diverse portfolio of properties.
Engagement with a broad range of internal and external stakeholders.
Full Job Description
Job Description
The Senior Risk Manager is a junior to junior-mid-level position supporting the Director of Risk Management. The role is primarily focused on two core functions - claims management and data/analytics - while also providing broader support across insurance operations for a portfolio of multifamily, student housing, industrial, hotel, office, retail, and senior living properties.
Responsibilities
Claims (Primary Focus)
Manage a portfolio of claims and litigation matters from initial reporting through resolution, settlement, or closure.
Coordinate with insurance carriers, brokers, adjusters, third-party administrators, and outside counsel to facilitate effective claims handling and litigation management.
Maintain litigation and claim trackers, reporting tools, and case files to ensure accurate portfolio visibility and timely reporting.
Provide insights on open claims, loss experience, and emerging exposures to support insurance program administration, renewals, underwriting submissions, and carrier stewardship activities.
Data / Analytics (Primary Focus)
Implement, maintain, and administer the risk management information system (Origami Risk), ensuring data integrity and timely updates.
Work with the insurance broker to process acquisitions and dispositions under various insurance policies (NFIP, Environmental, Storage Tank, Bonds).
Acquisitions / Due Diligence
Assist with acquisition opportunities by confirming COPE data, exposures, and rates.
Request and review acquisition due diligence items (loss runs, inspection reports, environmental reports).
Certificates of Insurance (COIs) / Compliance
Ensure lender compliance by processing COIs and other document requests in accordance with loan agreement requirements.
Work with the commercial lease compliance team to track tenant insurance coverage and lease expiration dates across triple-net (NNN) properties by reviewing leases, collecting COIs, and adjusting insurance coverage (contingent or primary).
Document Management
Maintain an organized digital filing system of insurance policies, endorsements, binders, quotes, COIs, claims, SOV, etc.
Qualifications
Bachelor's degree preferred.
Exposure to commercial general liability, property, environmental, or other insurance claim types.
Approximately 5 years of experience in claims management, litigation support, insurance, legal operations, risk management, corporate legal departments, law firms, or related fields.
Experience managing or coordinating insurance claims and litigation matters with increasing levels of responsibility.
Strong analytical and problem-solving skills with the ability to assess risk and support business decision-making.
Excellent organizational skills and attention to detail, with the ability to manage multiple matters simultaneously.
Strong written, verbal, and interpersonal communication skills.
Ability to work independently while collaborating effectively with a broad range of internal and external stakeholders.
Proficiency with Microsoft Excel, PowerPoint, and Word.
Preferred Qualifications
Experience within multifamily housing, commercial real estate, property management, or related industries.
Familiarity with Origami Risk, claims management systems, legal management software, or reporting tools.
Experience preparing executive-level reporting and litigation summaries.
Working knowledge of civil litigation processes and legal documentation, including pleadings, discovery requests, subpoenas, releases, and settlement agreements.
Pay Details:
The base compensation range for this position is $150,000 - $150,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
About Acrisure
Acrisure is an insurance brokerage firm that provides a range of insurance products and services to businesses and individuals. The company was founded in 2005 and is headquartered in Caledonia, Michigan. Acrisure offers a wide range of insurance products, including property and casualty, employee benefits, and personal lines insurance. The company has grown rapidly through a series of acquisitions, and now has over 500 offices in the United States and around the world. Acrisure has been recognized as one of the fastest-growing companies in the United States, and has won numerous awards for its innovative insurance products and services.
