Salary: 85000 - 95000

Job Summary

The Senior Warehouse & Events Retail Manager is a key leader within United Center Retail Operations, responsible for overseeing event retail execution, inventory management, vendor partnerships, staffing coordination, and post-event reporting. This role supports concerts, gameday events, and special events, ensuring exceptional guest experiences and strong retail performance. The ideal candidate is an analytical, detail-oriented leader with experience in high-volume retail, sports, entertainment, or event environments.

Key Responsibilities:

Lead retail merchandise operations for concerts, gameday events, and special events.
Oversee event setup, execution, staffing, and post-event breakdown.
Manage vendor relationships, including scheduling, performance accountability, and commission reporting.
Coordinate with event stakeholders to ensure successful retail operations and execution.
Monitor inventory accuracy, product distribution, replenishment, and merchandising standards.
Analyze sales and operational performance and prepare post-event recaps.
Support warehouse and inventory teams during stock counts and retail inventories.
Lead, coach, and develop supervisors and event-based retail staff.
Promote operational excellence, accountability, and exceptional guest service.

Qualifications:

Experience managing high-volume retail or event operations.
Strong leadership, communication, organization, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office, particularly Excel and Smartsheet.
Availability to work evenings, weekends, holidays, and special events.

This position requires a hands-on leader who thrives in a dynamic event environment and is committed to delivering exceptional retail operations and guest experiences.

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf



Levy Sector

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Alyssa Martinez

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