Job DescriptionThe Senior Quality Specialist, Learning & Capability is an individual contributor within Central Quality who supports training and capability programs that strengthen workforce performance, compliance and organizational capability.
Reporting to the Director of Quality Training & Capability Development, the role partners with leaders, process owners, SMEs, and other stakeholders to support training processes, systems, records, reporting, and qualification activities while maintaining inspection readiness.
The role also designs and develops learning solutions and contributes to global training process improvement initiatives.
Job Responsibilities:Training Operations and capability development- Manage training curricula and assignments, learning plans and related documentation, ensuring data integrity and compliance.
- Coordinate training schedules, learner communications, completion tracking, and follow-up activities to support timely completion and positive learner experience.
- Support onboarding, qualifications, retraining, remediation, and capability deployment activities.
- Design and develop effective learning solutions in partnership with Process Owners, SMEs and Training team, utilizing digital learning applications, including AI enabled.
Training Process Management, Reporting & Continuous Improvement- Support execution and continuous improvement of the Quality training management process, including workflows and operational practices, working closely with the Training Process Owner.
- Monitor and report training compliance, qualification status, operational performance, and learner experience metrics, using dashboards and analytics to support management decision-making and identify risks and improvement opportunities.
- Gather and analyze training data, stakeholder feedback, and operational insights to identify opportunities to improve training processes, user experience, reporting, and capability program effectiveness.
Compliance, Audit Readiness & Stakeholder Support- Maintain inspection-ready training records and documentation in accordance with applicable procedures and regulatory requirements.
- Support audits, inspections, and training compliance activities by providing timely and accurate records, reports, and documentation.
- Escalate compliance risks, data integrity concerns, overdue training, or operational issues as appropriate.
- Maintain awareness of applicable quality, regulatory, and training requirements impacting training operations.
Education and ExperienceRequired- A bachelor's degree in science, engineering, or relevant field.
- A minimum of 5 years relevant experience in regulated environments, preferably medical Device or pharmaceutical industries.
- Experience supporting regulated training and quality programs, including LMS administration, records management, compliance reporting or Quality System requirements.
- Strong organizational, communication, analytical, and stakeholder support skills.
Preferred- Experience supporting training or capability programs within a global or multi-site organization.
- Experience with digital Learning applications and analytics tools, including AI enabled.
- Experience supporting QMS, audit readiness, qualification programs, and continuous improvement initiatives in a regulated environment.
Knowledge and SkillsTechnical- Training operations and learning management systems
- Designing and developing learning solutions
- Reporting, analysis and data management
- Good documentation practices and compliance
- Continuous Improvement, business excellence
Business and Interpersonal- Stakeholder partnership and communication
- Planning and execution
- Problem solving
- Adaptability and collaboration
Primary Work LocationUSA CA - San Diego Bldg A&B
Additional LocationsUSA NC - Durham - Davis Drive, USA NC - Durham - Roche Drive, USA NE - Columbus (East), USA NE - Columbus (West), USA NJ - Franklin Lakes, USA SC - Sumter, USA UT - Sandy
Work ShiftNA (United States of America)
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information$105,500.00 - $168,800.00 USD Annual
