Job Description
Job Summary:
Builds and manages a quality network of those performing quality functions and across peer leaders across project operations to achieve quality expectations and foster professional growth, with an emphasis on establishing and integrating consistent quality assurance practices and behaviors across projects. Oversees the development and implementation of quality strategies to ensure they are integrated, prioritized, and serve to achieve our project success goals and company goals as defined in existing frameworks. Reviews and assesses quality needs, drives adoption of quality frameworks and operational models, provides relevant training and facilitation, and maintains active communication to reinforce a culture of quality ownership and accountability.
Key Responsibilities:
Oversees the implementation and maintenance of quality frameworks, including the integration of quality processes with other operational processes, to ensure that products and services consistently achieve project and company expectations.
Leads and manages quality coordinators and specialists, providing direction, coaching, and performance oversight.
Supports early project quality planning to define expectations, identify risks, and integrate quality into delivery strategies.
Reviews and supports resolution of complex quality issues, ensuring corrective and preventive actions are implemented.
Tracks and analyzes quality performance data to identify trends and recommend improvements.
Collaborates with operational leadership, field leadership, and functional partners to reinforce quality ownership and accountability.
Education Qualifications:
Bachelor's degree in construction management, engineering, or a related field, or equivalent experience required.
Work Experience:
8-10 years of experience in quality assurance, quality control, project management, or a related field required.
3-5 years of experience in a managerial or program leadership capacity required.
Certifications and Licenses:
American Society for Quality (ASQ) Certified Manager of Quality / Organizational Excellence (CMQ/OE) certification required.