The Senior Quality Engineer leads quality and process improvement initiatives that strengthen product quality, customer satisfaction, and manufacturing performance. The role applies quality and process engineering methods to reduce risk and waste, improve controls, and resolve internal, customer, and supplier issues. This position serves as a cross-functional technical resource for production, engineering, supply chain, maintenance, and leadership.
Essential Duties and Responsibilities Quality Systems and Compliance• Maintain the facility Quality Management System in accordance with ISO 9001 and applicable industry, regulatory, and company requirements.
• Maintain facility quality records, including corrective actions, audit records, and supporting documentation.
• Maintain working knowledge of applicable quality codes and standards, evaluate operational changes, and recommend new or revised quality controls.
• Serve as the facility's primary quality point of contact with the corporate office and advise plant management on quality matters and improvement priorities.
• Participate in customer audits and quality-related customer communications.
Quality Engineering and Corrective Action• Lead root cause investigations for internal nonconformances, customer complaints, and supplier-related concerns.
• Lead Corrective and Preventive Action (CAPA) activities and ensure timely, effective closure.
• Develop and maintain quality standards, procedures, inspection methods, PFMEAs, Control Plans, inspection plans, and related documentation.
• Conduct product, process, and quality system audits to verify conformance and identify improvement opportunities.
• Analyze quality data to identify trends, risks, and opportunities, and establish controls and key performance indicators.
• Support supplier quality improvement and supplier performance evaluation activities.
Process Improvement and Manufacturing Support• Evaluate and identify opportunities to improve manufacturing processes to increase efficiency, productivity, safety, and quality.
• Lead lean manufacturing and continuous improvement projects focused on waste reduction and operational excellence.
• Provide technical input for the design, validation, and implementation of process changes using structured problem-solving methods.
• Support equipment selection, process validation, new product introduction, and engineering changes.
• Assist in developing standard work instructions and process documentation.
Leadership and Collaboration• Collaborate with engineers, technicians, production personnel, and other functions on technical and quality matters.
• Lead cross-functional improvement teams and facilitate structured problem-solving activities.
• Present project status, quality metrics, risks, and improvement recommendations to leadership.
• Promote a culture of continuous improvement, accountability, and customer focus.
Qualifications
Education• Bachelor's degree in Engineering, Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, Quality Engineering, or a related field required.
• Master's degree preferred.
Experience• Three to five years of experience in manufacturing, quality, or process engineering.
• Experience leading continuous improvement initiatives in a manufacturing environment.
• Experience with root cause analysis, statistical methods, and quality management systems.
• Demonstrated success leading cross-functional projects and implementing process improvements.
Preferred Certifications• ASQ Certified Quality Engineer (CQE)
• ASQ Certified Quality Auditor (CQA)
• Lean Six Sigma Green Belt or Black Belt
• ISO 9001 Internal Auditor Certification
Knowledge, Skills, and Abilities• Strong knowledge of quality management systems and manufacturing processes.
• Proficiency with Lean Manufacturing, Six Sigma, Kaizen, and continuous improvement methods.
• Experience with PFMEA, Control Plans, SPC, MSA, and process capability analysis.
• Strong analytical, problem-solving, communication, and presentation skills.
• Ability to interpret engineering drawings and technical specifications.
• Proficiency with Microsoft Office and ERP/MRP systems.
• Ability to manage multiple priorities and projects simultaneously.
Key Performance Indicators• Internal and external quality performance
• Warranty claim reduction
• Scrap and rework reduction
• First-pass yield and process capability improvement
• Supplier quality performance
• Continuous improvement project savings
• On-time and effective corrective action closure
Physical Requirements• Ability to work in office and manufacturing environments.
• Ability to stand, walk, bend, and occasionally lift.
• Ability to wear required personal protective equipment in production areas.
Benefits: - Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- Company Matched 401(k)
- AD&D, Disability & Basic Life - no cost to you
- Tuition Reimbursement
- Professional Development programs
- Career Advancement opportunities
- Regular Performance Evaluations
- Vacation time
- 9 paid holidays each year
- Birthday Lunches
- Annual Company Picnic Day at local Amusement Park - you and family members free!
