3+ years in Technology, Quality Engineering, or Software Testing
Experience in software testing across all development phases
Skilled in identifying defects and quality risks
Familiarity with accessibility testing tools like AXE and JAWS
Hybrid role requiring proximity to Memphis or Dallas office
Willingness to travel up to 10%
Responsibilities
Design and maintain manual test scripts for web and mobile applications
Execute automated and accessibility testing, identifying defects
Collaborate with teams to enhance product quality and testability
Utilize AI tools to improve testing efficiency and code quality
Support continuous improvement of testing strategies for applications
Benefits
Incredible travel perks with discounted hotel rates
Employee stock purchase program at a 15% discount
Paid parental leave for eligible Team Members
Personalized caregiving support services
Crisis concierge for practical and emotional support
Access to mental health resources through EAP
Generous paid time off (PTO)
Comprehensive health and welfare benefits
Retirement plans for financial security
Full Job Description
This role is based at one of our corporate offices in Dallas, TX or Memphis, TN
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Quality Engineer,you will bring your technical skills to a hospitality company with an award-winning culture. On the Quality Release Engineeringteam reporting to theSenior Manager Quality Engineering, you will support projects including web and mobile application quality initiatives, accessibility (A11Y) compliance efforts, test automation enhancements, and AI-enabled quality engineering solutions that help deliver exceptional digital experiences for Hilton guests and Team Members.
What you'll do during a typical day:
Design, execute, and maintain manual test scripts and testing strategies for web and mobile applications, validating new and existing functionality throughout all phases of the software development lifecycle.
Execute quality engineering activities including automated testing, accessibility (A11Y) testing, defect identification, quality risk assessment, and compliance with established quality processes and standards.
Collaborate with engineers, product teams, and business partners to improve product quality, promote testability during design and development, and identify opportunities to enhance automation practices.
Leverage AI-assisted tools and AI-enabled quality engineering techniques to accelerate test creation, support debugging and risk analysis, improve code quality, and enhance efficiency throughout the software development lifecycle.
How you'll collaborate with others:
Partner with software engineers, product teams, and business stakeholders to deliver high-quality digital experiences across web, mobile, and Team Member platforms.
Work closely with cross-functional teams to support accessibility compliance efforts and promote quality throughout the development lifecycle.
Projectsyou'll take ownership of:
Support the execution and continuous improvement of testing strategies for web and mobile applications, including manual, automated, and accessibility testing efforts.
Contribute to Hilton's AI-enhanced quality engineering practices through the use of AI-assisted testing and quality engineering tools.
What It Takes to Make the Stay
You have these minimum qualifications:
Three (3) years of professional work experience in Technology, Quality Engineering, Software Testing, or a related field.
Experience executing software testing activities across multiple phases of the software development lifecycle.
Experience identifying software defects, quality risks, and opportunities for process improvement.
Experience using accessibility testing tools such as AXE and JAWS.
This is a hybrid role and would require to be near our Memphis or Dallas office location.
Travel up to 10%
It would be useful if you have:
Bachelor's Degree, or Associate Degree plus 6+ years of Technology-related experience, or High School Diploma/GED plus 12+ years of Technology-related experience.
Five (5) + years of professional experience in Technology, Quality Engineering, Software Testing, or a related field.
Experience using automated testing tools such as Playwright or Cypress.
Experience working with CI/CD pipelines and interpreting test execution results.
Experience mentoring or providing guidance to less experienced testers.
Experience using or configuring AI-assisted tools to improve testing workflows, test generation, or quality engineering activities.
Interest in evaluating emerging AI-enabled engineering approaches and contributing to quality engineering best practices.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future - Our retirement plans make it easier to save for what's next
About Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
