4-year college degree or equivalent relevant experience
5+ years in property management, hospitality, or retail
Proven success in building and retaining high-performing teams
Strong relationship-building skills with clients and vendors
Experience managing budgets and P&L
Proficiency with YARDI and other industry software
Strong financial skills with knowledge of GAAP
Outstanding written and verbal communication skills
Responsibilities
Lead by example and embody company values
Inspire team to achieve sales and occupancy goals
Manage financial performance according to budget
Coach team members on their contributions
Deliver accurate financial and operational reports
Cultivate strong relationships with owners, residents, and vendors
Analyze competitive marketplace and coach team accordingly
Implement marketing strategies to enhance community appeal
Ensure high customer satisfaction ratings
Work weekends to engage prospective residents
Encourage professional growth and collaboration among team members
Benefits
Competitive compensation
Comprehensive health & wellness benefits including medical, dental, and vision
20 days of paid time off plus holidays
401k program with company match
Tuition reimbursement and career development programs
Diverse employee resource groups for community connection
Full Job Description
Primary Responsibilities:
As a Senior Property Manager (General Manager), your primary responsibilities include:
Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of Bozzuto
Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
Managing the financial performance of the property in accordance with the established budget
Effectively coaching all team members to understand how they contribute to the big picture
Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
Cultivating and maintaining strong, loyal relationships with all constituents-owners, residents, employees and vendors
Being an expert on the competitive marketplace and effectively coaching the team to proficiency in differentiating the community and Bozzuto from competition
Partnering with consumer marketing to implement marketing strategies that position the community as a destination for people seeking engaged and enriched living experiences
Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
Working weekends when prospective residents are out looking for their new home-one weekend per month with two days off during the week
Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
Supporting participation in training and educational opportunities
You Create Value by:
Building a motivating environment that encourages your team to give their very best
Coaching in the moment and providing team members with opportunities to develop their skills while simultaneously developing your own
Proactively managing the performance of all team members through performance reviews, regular constructive feedback and development/growth plans
Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
Taking responsibility for customers' problems, making sure they're solved and treating them like you would your best friend
You play an active role in making certain the community is impeccable
You roll up your sleeves and assist team members-no job is "below your pay grade"
What You Bring to Us:
4 year college degree or equivalent relevant experience
5+ years of experience in the property management, hospitality or retail industries
A track record of success building, developing and retaining high-performing teams
A track record of building and maintaining strong relationships with clients, investors, ownership groups and vendors
Experience managing a budget and/or P&L
Proficiency with industry software (YARDI), apps and computer programs
Strong financial skills with a basic knowledge of generally accepted accounting principles (GAAP)
Outstanding communication skills, both written and verbal
A sharp professional appearance
This position is eligible for additional bonus opportunities.
Salary Range
$130,000-$150,000 USD
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.
Working on our team and in this position, you can expect:
Competitive compensation.
Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
Paid leave. We provide 20 days of paid time off plus holidays.
Retirement planning. We offer a 401k program with a company match.
Tuition reimbursement. Plus, many other programs to support career development and growth.
A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
