What We DoA Senior Program Specialist provides a wide range of support activities to the management of multiple programs and processes across more than one functional area. The scope of support activities may include some or all these areas: vendor analysis & selection, contracting and management, ongoing relationship management, program design and delivery, and program assessment. This job will work with functional leads responsible for the program and its delivery.
HOW YOU'LL CONTRIBUTE
- Oversees the planning and coordination of activities related to the delivery of the multiple programs the job supports
- Coordinates activities in the different program management areas the job supports such as: identifying appropriate resources needs, developing schedules to ensure timely completion of projects needed for program assessment and delivery
- Responsible for defining scope and objectives to support program needs, as well as to effectively coordinate the activities of the different program management team which could be mostly cross functional teams
- Assists in preparing project plans specifying goals, strategy, scheduling, identification of risks, contingency plans, budgets, and allocation of available resources
- Regularly facilitates status and milestone meetings with cross functional groups. Plans and attends collaboration meetings to ensure work on program deliverables are on schedule
- Prepares documentation related to project work towards delivery of programs, which may include training/process materials
- May be required to perform duties outside of normal work hours based on business needs
- Other duties as assigned.
WHAT YOU'LL BRING
Required Education, Experience, Certification/Licensure
- Generally requires a Bachelor's degree in a business field or equivalent work experience
- Typically 4-6 years of directly related experience
KNOWLEDGE, SKILLS, and ABILITIES (KSAs)
- Strong understanding of program/project management best practices and current technologies
- Knowledge of program/project management methodologies and techniques
- Ability to effectively communicate with team members, customers, and management
- Strong project planning skills
- Experience facilitating meetings
- Strong presentation skills
- Experience in organizing projects and budgets
- Knowledge of program/project management tools to create documents and reports
- Strong written and verbal communication skills
- Strong interpersonal, relationship-building, and teamwork skills
- Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks
Pay Range: $85,000.00 - $113,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.