Ad Hoc

Senior Program Manager, Platform

Ad Hoc$175K — $195K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 9+ years of experience; relevant experience may be substituted for education.
  • 5+ years managing technology service delivery programs in a SAFe environment.
  • Experience leading cloud platform operations and maintenance programs.
  • Proven experience managing contracts, budgets, and resources.
  • Must be able to obtain and maintain a U.S. Public Trust / suitability determination.

Responsibilities

  • Serve as the primary point of accountability for program delivery and customer satisfaction.
  • Manage contractual obligations, budget, and resource allocation.
  • Lead program planning, execution, and reporting activities.
  • Guide the development of project managers and team leads.
  • Utilize Agile and Scaled Agile (SAFe) methodologies for program operation.
  • Identify and manage risks, implementing effective mitigations.
  • Build and maintain relationships with government stakeholders.

Benefits

  • Company-subsidized health, dental, and vision insurance.
  • Flexible PTO.
  • 401K with employer match.
  • Paid parental leave after one year of service.
  • Employee Assistance Program.
Full Job Description
Senior Program Manager, Platform
Job number: 872

This is a remote position.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Primary Responsibilities:

As a Senior Program Manager, you will serve as the primary decision maker for the program supporting a large federal enterprise cloud platform. You will collaborate with government and company leadership to shape direction, manage delivery, and ensure the program meets its scope, schedule, budget, and quality commitments. Primary expectations of a Senior Program Manager include:
  • Serving as the primary point of accountability for program delivery, performance, and customer satisfaction
  • Managing contractual obligations, scope, schedule, budget, and resourcing
  • Leading program planning, execution, communications, coordination, and reporting
  • Managing and developing project managers and team leads
  • Operating the program using Agile and Scaled Agile (SAFe) methodologies and cadence
  • Identifying and managing risks and implementing mitigations
  • Building and maintaining strong relationships with government stakeholders
  • Identifying and driving growth opportunities
  • Ensuring adherence to quality, security, and compliance standards
  • Responsible for hiring, performance management, timecard reviews, PTO management and team development


Basic Qualifications:
  • Bachelor's and 9+ years of experience; relevant experience may be substituted for education
  • 5+ years managing technology service delivery programs, including complex, mission-critical programs in a SAFe environment
  • Experience leading cloud platform or operations and maintenance programs
  • Experience managing contracts, budgets, and resourcing
  • Must be able to obtain and maintain a U.S. Public Trust / suitability determination


Preferred Qualifications:
  • Project Management Professional (PMP), ITIL, or comparable project/service delivery certification.
  • Agile certification required, such as PMI-ACP, AgilePM Foundation, ICAgile Certified Professional, Certified Scrum Master, SAFe Agilist, or similar.


To learn more about working at Ad Hoc, please visit:https://adhocteam.us/join

Benefits:
  • Company-subsidized health, dental, and vision insurance
  • Flexible PTO
  • 401K with employer match
  • Paid parental leave after one year of service
  • Employee Assistance Program

In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $175,000-$195,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

job reference:

https://adhoc.team/

About Ad Hoc

Ad Hoc is a digital services company that helps government agencies improve the user experience of their digital services. They work with clients across a range of industries, including healthcare, finance, and transportation. Ad Hoc provides a range of services, including user research, design, and development. They are known for their user-centered approach and their ability to deliver high-quality digital services that meet the needs of their clients and their users. Ad Hoc was founded in 2014 and is headquartered in Washington, DC.
Learn more about Ad Hoc
Size
200 employees
Industry
Founded
2014

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