Apple

Senior Program Manager O2C, Finance Transformation

Apple • $125K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years in program management, finance operations, or process transformation
  • Bachelor's degree in Business, Economics, or related field
  • In-depth understanding of the full O2C cycle
  • Experience leading complex cross-functional projects
  • Hands-on experience with O2C systems like SAP or Oracle
  • Ability to leverage emerging technologies in O2C solutions
  • Knowledge of regulatory compliance in finance operations

Responsibilities

  • Develop a clear vision and roadmap for O2C transformation
  • Work closely with the transformation team and IS&T
  • Optimize systems, workflows, and controls for O2C processes
  • Drive significant technical workstreams end-to-end
  • Ensure operational excellence and data integrity
  • Lead stakeholder discussions to influence changes
  • Present technical designs to senior management

Benefits

  • Comprehensive health and wellness programs
  • Opportunities for professional development
  • Flexible working arrangements
  • Participation in cutting-edge transformation projects
  • Collaborative and innovative work environment
Full Job Description
We are seeking an experienced and dynamic Senior Program Manager to lead Order to Cash (O2C) transformation initiatives, modernizing and optimizing the systems, workflows, and controls that power billing, credit, collections, and cash application. This role works hand-in-hand with the broader transformation team, IS&T, and O2C business stakeholders. The ideal candidate will possess a strong blend of technical acumen, hands-on O2C process expertise, and program management experience, along with a passion for transforming complex workflows to ensure operational excellence, data integrity, and a robust control framework.

Description

The Senior Program Manager will develop and articulate a clear vision and roadmap for transforming O2C processes, systems, and workflows. This role is grounded first in O2C process expertise, executed through disciplined program management, and enabled by technical fluency in data and systems.

Minimum Qualifications

7-10 years of progressive experience in program management, finance operations, systems analysis, or process transformation, with demonstrated success owning significant technical workstreams end-to-end.

BS or BA in Business, Economics, or equivalent.

Preferred Qualifications

Deep understanding of the end-to-end O2C cycle: order management, credit management, billing/invoicing, accounts receivable, collections, deductions/disputes, and cash application.

Demonstrated ability to lead highly complex and technical cross-functional projects, influence stakeholders, and drive change across IS&T, PMO, and business units.

Hands-on experience with O2C systems such as SAP, Oracle Fusion, Salesforce, HighRadius, or similar billing/credit/collections platforms, including evaluating and shaping system design and configuration decisions.

Proven ability to apply emerging technologies (Generative AI, RPA) to O2C problems such as anomaly detection in billing, automated dispute triage, credit risk scoring, or collections prioritization from concept through implementation.

Working knowledge of regulatory compliance and internal-controls frameworks relevant to O2C and finance operations.

Demonstrated expertise in the architectural design and implementation of Financial Systems and Enterprise Resource Planning (ERP) solutions.

Experience distilling complex technical work and system architecture designs into clear, business-relevant presentations for senior management and executive audiences.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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