Amazon

Senior Program Manager III, Selling Partner Trust and Store Integrity (TSI)

Amazon • $115K — $160K *
Seattle, WA 98115In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of program or project management experience
  • Experience using data and metrics to drive improvements
  • Proven ability to manage complex, cross-functional initiatives
  • Demonstrated consensus-building in high-ambiguity environments
  • Strong analytical skills for defining metrics and quantifying impacts
  • Excellent communication skills for executive-level presentations
  • Experience managing programs with dependencies across diverse teams
  • Track record of delivering results amidst organizational complexities

Responsibilities

  • Drive alignment on fraud prevention strategies across competing priorities
  • Establish governance mechanisms for cross-organizational reviews and decisions
  • Manage complex dependencies across development, investigation, and policy teams
  • Develop metrics and dashboards for tracking fraud trends and investigation outcomes
  • Lead incident response for high-impact fraud events with cross-functional coordination
  • Present program statuses and strategic recommendations to VP-level stakeholders
  • Translate technical complexities into business impacts for executives

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Employee Assistance Program (EAP) and mental health support
Full Job Description
Key job responsibilities

The Tax Compliance Operations team is seeking an exceptional Senior Program Manager to drive cross-organizational initiatives that detect, prevent, and disrupt sophisticated tax fraud schemes across Amazon's marketplace. This role operates in high ambiguity, requiring you to manage stakeholders across 5+ VP organizations, and deliver measurable outcomes that protect Amazon and our customers. This role sits at the critical intersection of tax compliance, fraud detection, and product innovation as we transform Amazon's approach from reactive compliance to proactive risk intelligence, with exposure to technical and science product development, and cross-functional leadership to combat bad actor fraud and abuse and improve compliance risk controls.

Drive alignment across competing priorities and organizational boundaries to deliver unified fraud prevention strategies

Establish governance mechanisms including monthly cross-organizational reviews, decision frameworks, and escalation paths

Manage complex dependencies across multiple development teams, investigation units, and policy organizations

Develop metrics and dashboards that track fraud trends, investigation outcomes, detection model efficacy, and time-to-implementation for investigation-driven improvements

Lead incident response for high-impact fraud events, coordinating cross-functional teams to contain exposure and rapidly deploy preventive measures

Stakeholder Management & Communication such as presenting program status, risks, and strategic recommendations to VP-level audiences across multiple organizations; facilitating decision-making forums that resolve cross-functional conflicts and drive consensus on contentious trade-offs; Translating technical complexity into business impact for executive audiences and business requirements into technical specifications for engineering teams

BASIC QUALIFICATIONS

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- • experience delivering complex, cross-functional initiatives, working across multiple organizations with competing priorities and different success metrics

- • Demonstrated ability to drive consensus and make decisions in high-ambiguity environments

- • Strong analytical skills with experience defining metrics, building business cases, and quantifying program impact

- • Excellent written and verbal communication skills, including executive-level presentations

- • Experience managing programs with dependencies across technical and non-technical teams

- • Track record of delivering results despite organizational complexity and resource constraints

PREFERRED QUALIFICATIONS

- • Experience in fraud prevention, risk management, compliance, or trust & safety domains

- • Background in tax compliance, regulatory programs, or financial crime prevention

- • Familiarity with data analysis, machine learning concepts, or technical system design

- • Experience building governance mechanisms and operational frameworks for cross-organizational programs

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, TEMPE - 115,600.00 - 160,000.00 USD annually

USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually

USA, VA, ARLINGTON - 115,600.00 - 160,000.00 USD annually

USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually

USA, WA, SEATTLE - 115,600.00 - 160,000.00 USD annually

USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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