Requisition ID # 175479
Job Category: Project / Program Management
Job Level: Individual Contributor
Business Unit: People
Work Type: Hybrid
Job Location: Oakland
Position SummaryThe Senior Program Manager - Enterprise Engagement & Insightswill lead end-to-end project planning, coordination, and execution for the enterprise Joy at Work listening portfolio, including quarterly Pulse surveys, all-coworker surveys, Joy Daily, and other strategic listening initiatives.
The role is accountable for developing and managing integrated project plans, establishing milestones and deliverables, coordinating cross-functional stakeholders, proactively managing risks and dependencies, and ensuring timely, high-quality execution from survey development and launch through analysis, results rollout, and action planning.
The Senior Program Manager will strengthen operational discipline, strengthen lean capabilities, and drive continuous improvement through standardized processes, visual management, performance tracking, and accountability. This role is critical to ensuring enterprise listening initiatives are delivered with precision, consistency, and measurable results.
The role is hybrid working from your remote office and in-person at Oakland General Office, 1-2x weekly based on business needs.
Job Responsibilities- Lead the development, execution, and ongoing management of integrated project plans for enterprise Joy at Work listening initiatives including Pulse surveys, all-coworker Joy at Work, and Joy Daily
- Manage the full survey lifecycle, including planning, survey development, testing, launch readiness, deployment, monitoring, results rollout, and post-survey follow-up
- Establish and manage project milestones, timelines, deliverables, dependencies, and critical paths to ensure timely execution
- Apply lean methodology and project management best practices to improve operational efficiency, execution consistency, and program effectiveness
- Develop and maintain standardized project management tools, operating procedures, implementation checklists, and governance processes
- Support Command Center management, operating reviews, and performance reporting through accurate and timely project updates
- Coordinate cross-functional teams, internal partners, and external vendors to ensure alignment, accountability, and successful delivery
- Works independently with limited guidance
QualificationsMinimum:
- Bachelor's degree or equivalent experience
- 6 years of related experience or equivalent
Desired:
- Advanced knowledge of Program Management
- Ability to communicate findings and recommendations to various levels of management.
- Ability to effectively manage multiple projects with demanding time constraints.
- Knowledge and understanding of business drivers.
- Demonstrated ability to manage or direct teams
- Ability to work within a Regulatory environment
- Ability to assess and recommend solutions for assigned projects
CompensationPG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity,specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint of the range. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E's discretionary incentive compensation programs.
- Bay Area Min: $105,000
- Bay Area Mid: $137,000
- Bay Area Max: $169,000
Purpose, Virtues and StandsOur
Purpose explains "why" we exist:
- Delivering for our hometowns
- Serving our planet
- Leading with love
Our
Virtues capture "who" we need to be:
- Trustworthy
- Empathetic
- Curious
- Tenacious
- Nimble
- Owners
Our
Stands are "what" we will achieve together:
- Everyone and everything is always safe
- Catastrophic wildfires shall stop
- It is enjoyable to work with and for PG&E
- Clean and resilient energy for all
- Our work shall create prosperity for all customers and investors
