The Salvation Army

Senior Program Director

The Salvation Army • $82K — $98K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Social Work preferred; other relevant master's degree considered.
  • 5+ years of experience in human services, including 3 years in a supervisory role.
  • Current state licensure required if degree is in Social Work; LGSW or LISW preferred.
  • Successful completion of background checks and valid driver’s license required.

Responsibilities

  • Direct compliance efforts regarding licensing and reporting.
  • Lead programming and operations, providing staff guidance.
  • Assist in developing and monitoring the annual budget.
  • Oversee and evaluate all program goals and objectives.
  • Represent The Salvation Army at community events and maintain stakeholder accountability.
  • Collaborate with Advisory Council for recruitment and support.
  • Ensure proper intake processes and resource connections for participants.

Benefits

  • Medical/Dental/Vision/Hearing insurance
  • Disability and Life Insurance
  • Flexible Spending Accounts
  • 403(b) Retirement Accounts
  • Pension Plan
  • Generous Time Off
Full Job Description
Position Summary

The Senior Program Director provides strategic and operational leadership for these programs, ensuring compliance, effectiveness, and alignment with The Salvation Army's mission. This role oversees operations, staff, and program development; maintains fiscal and regulatory accountability; represents the programs in the community; participates in a rotating on-call schedule; and ensures coordinated, high-quality services that promote long-term stability.

$82,235 - $98,000 annually, 40 hours per week

53 Glenwood Ave, Minneapolis, MN 55403

Essential Functions (approximate time spent)
  • Compliance & Regulatory Oversight (30%): Direct compliance efforts, including oversight of licensing, regulations, grants, contracts, and all required internal and external reporting.
  • Program, Operations & Leadership Oversight (30%): Lead and direct essential functions, including programming, operations, fiscal stewardship, human resources, and special events; provide supervision and guidance to staff, including case consultation and support for complex participant needs.
  • Budget Development & Fiscal Management (20%): Ensure fiscal responsibility by assisting in the development of and monitoring the annual budget in collaboration with Divisional Headquarters Social Services and Finance staff.
  • Program Development & Evaluation (10%): Oversee, develop, evaluate, and update all programs, goals, and objectives to ensure alignment with organizational priorities.
  • Community Engagement & Representation (5%): Represent and promote The Salvation Army within the community and maintain accountability to stakeholders.
  • Advisory Council Collaboration (5%): Partner with Advisory Council members to educate, inform, and support recruitment efforts as needed.
  • Referral Coordination & Resource Navigation (5%): Oversee intake and referral processes, ensuring participants are connected to appropriate internal and external resources.


Education and Experience
  • Master's degree in Social Work preferred; master's degree in a related field considered. A bachelor's degree in a related field with relevant experience may be considered in lieu of a master's degree.
  • Five (5) or more years of progressively responsible experience in human services or a related field, including at least three (3) years in a supervisory and administrative capacity.
  • If the degree is in Social Work, current state licensure is required; LGSW or LISW preferred.
  • Must successfully pass all required background checks, possess a valid driver's license, and meet MVR clearance standards.


Competencies
  • Strong leadership and supervisory skills.
  • Excellent interpersonal, communication, and presentation skills.
  • Knowledge of human services practices, especially for high-risk populations.
  • Knowledge of Fair Housing, HUD programs, and grant compliance.
  • Understanding of operations, including basic finance, facilities, and HR.
  • High integrity, professionalism, and confidentiality.
  • Strong organization and time management skills with attention to detail.
  • Proficiency in Microsoft Office and database systems.


Working Conditions
  • Combination of sedentary and active work, including extended walking or standing.
  • Ability to occasionally lift up to 20 pounds.
  • Primarily standard business hours, with rotating on-call (evenings, weekends, overnights).
  • On-site work in a professional environment; not eligible for remote/hybrid.
  • Frequent interaction with staff, participants, and community partners.


Supervisory Responsibilities
  • Supervise and support the case management team providing ongoing guidance, performance feedback, and mentorship.


Driving/Travel Requirements
  • Operate a personal or agency vehicle to perform duties in support of program operations and the organization's mission.


Other Duties
  • All employees recognize that The Salvation Army is a church and agree to support its mission.
  • Assist with Twin Cities Social Services seasonal and special events.
  • Participate in a rotating on-call schedule to provide after-hours support, including evenings, weekends, and overnights.
  • This job description is not all-inclusive and is intended to outline essential functions. The supervisor may assign additional duties, responsibilities, and tasks as needed.


Benefits

The Salvation Army offers a competitive benefits package including:
  • Medical/Dental/Vision/Hearing
  • Disability and Life Insurance
  • Felixible Spending Accounts
  • 403(b) Retirement Accounts
  • Pension Plan
  • Generous Time Off

About The Salvation Army

The Salvation Army is a Christian nonprofit organization that provides a wide range of social services to people in need. The organization was founded in 1865 in London, England, and has since grown to become a global organization with operations in over 130 countries. The Salvation Army provides services such as food assistance, shelter, addiction treatment, disaster relief, and youth programs. The organization is also involved in advocacy work and campaigns for social justice issues such as human trafficking and poverty. The Salvation Army is funded through donations from individuals, corporations, and government grants, and is known for its iconic red kettles that are used to collect donations during the holiday season.
Learn more about The Salvation Army
Size
120,000 employees
Industry
Founded
1880

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