Senior Program Coordinator - Market Monitoring Unit

SPP

$87K — $112K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Management, Communications, or related field
  • 6 years of progressively responsible professional experience
  • Strong written and verbal communication skills
  • Demonstrated facilitation and stakeholder engagement skills
  • Ability to manage multiple priorities in a fast-paced environment

Responsibilities

  • Serve as a trusted advisor to MMU leadership regarding operational needs
  • Develop structured action plans for operational challenges and improvements
  • Track departmental initiatives, regulatory filings, and action items for timely completion
  • Monitor deliverables and escalate issues when necessary
  • Coordinate and facilitate meetings to prioritize initiatives and regulatory comments
  • Establish strong cross-functional relationships and navigate governance structures
  • Support process improvement initiatives to enhance operational effectiveness

Benefits

  • Minimal travel required (approximately 15%)
  • Opportunity to work closely with MMU leadership
  • Engagement in continuous improvement initiatives
  • Development of strong cross-departmental collaboration skills
  • Ability to influence decision-making across the organization
Full Job Description
COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Sr. MMU Program Coordinator Salary range: $87,950 - $112,190

Overview
The Market Monitoring Unit (MMU) Program Coordinator provides operational and facilitation support to Data Intelligence and Reporting, Policy and Analysis, Surveillance and Mitigation, and other MMU functions as assigned. This position serves as a primary liaison to MMU leadership, ensuring effective coordination, tracking, and execution of regulatory filings, working group comments, reporting obligations, project management and departmental initiatives.

Core Responsibilities

Strategic Business Partnership
• Serve as a trusted advisor to MMU leadership by identifying, assessing, and supporting business needs.
• Develop structured plans of action to address operational challenges and improvement opportunities.

Initiative and Regulatory Comment Management
• Track departmental initiatives, regulatory filings, working group comments, and action items to ensure timely completion.
• Monitor deliverables, milestones, and reporting requirements.
• Identify risks, escalate issues as appropriate, and support resolution efforts.

Facilitation & Communications
• Plan, coordinate, and facilitate meetings to review and prioritize initiatives and regulatory comments.
• Develop clear and actionable plans to track tasks to resolution
- This includes establishing milestones that allow sufficient time for review, editing, and approval prior to the due date.
• Establish and maintain strong cross-functional relationships across departments and organizational levels.
• Navigate organizational processes and governance structures to advance business priorities.

Operational Effectiveness & Continuous Improvement
• Develop or support MMU initiatives designed to improve processes, transparency, and accountability.
• Develop a working knowledge of functional areas to enhance cross-departmental collaboration.

Compliance & Policy Adherence
• Understand and comply with organizational policies, procedures, and governance requirements.
• Support documentation and reporting activities aligned with regulatory and operational standards.

Qualifications
• Bachelor's Degree Business, Management, Communications, or related field
• 6 years relevant, progressively responsible professional experience
• This position requires minimal travel (approximately 15%)

Preferred Qualifications
• Experience within the electric utility industry, Regional Transmission Organization (RTO), or other critical infrastructure environment
• Experience supporting operations, engineering, or technical business units
• Familiarity with regulatory frameworks

Other Requirements
• Strong written and verbal communication skills
• Demonstrated facilitation and stakeholder engagement skills
• Strong interpersonal and customer-service orientation
• Ability to manage multiple priorities in a fast-paced environment with stringent deadlines
• Strong analytical and problem-solving capabilities
• Proficiency in Microsoft Office applications and database systems
• Ability to work independently and collaboratively with diverse stakeholders
• Ability to influence without direct authority

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