Senior Program Administrator - AI

Job Title
Senior Program Administrator - AI

Location
Cleveland

Facility
Remote Location

Department
Data and Analytics-Analytics

Job Code
001584

Shift
Days

Schedule
8:00am-5:00pm

Job Summary
Researches, develops, administers and evaluates programs/projects in response to the identified needs of the Division. Responsible for developing strategies to drive enterprise initiatives and budget management in conjunction with senior medical and administrative leaders throughout the Division.

As a Senior Program Administrator, you will research, develop, administer, and evaluate programs and projects in response to the identified needs of the Division, with a primary focus on coordinating enterprise-wide AI governance activities. In this role, you will oversee the coordination and review of AI implementations across the organization, promote AI literacy, and collaborate with senior medical and administrative leaders to develop strategies that drive enterprise initiatives and support budget management. You will serve as the Operational Co-Chair of Cleveland Clinic's AI Task Force, coordinate with stakeholders across the organization, and partner with Compliance and Legal to ensure AI is implemented responsibly, with attention to safety, security, ethics, and regulatory compliance.

In this position, you will advance enterprise AI governance strategies by developing and scaling processes for AI requests, refining governance frameworks, and supporting strategic initiatives. You will co-chair the AI Task Force, maintain and improve enterprise AI governance processes, develop and update AI policies in response to industry changes, and monitor the evolving AI regulatory landscape. You will also represent Cleveland Clinic at AI governance forums and promote responsible AI practices through established frameworks, such as the National Institute of Standards and Technology (NIST) AI Risk Management Framework, ensuring alignment with applicable regulations and organizational policies while supporting the responsible adoption and implementation of AI technologies throughout the organization.

A caregiver in this role works remotely Monday through Friday from 8:00 a.m. - 5:00 p.m., with approximately 5% travel as needed.

To be considered for this position, caregivers must reside in Ohio.

A caregiver who excels in this role will:

• Act as the primary liaison for highly complex initiatives and with organizational impact for the Division.

• Set and drive goals and timelines as they relate to initiatives.

• Create an effective plan to meet objectives.

• Provide clarity around objectives, including metrics, baselines, and targets.

• Communicate plans and status to stakeholders, including team, sponsors and executive leadership.

• Drive accountability around commitments across project teams.

• Ensure results can be incorporated into daily business practices.

• Create systems and processes to measure results over time.
• Research, perform analysis, compile data, and advise Division leadership relative to long- or short-term strategies.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business, Healthcare or a related field
• Ten years of relevant experience with three years of managing large projects
• Leadership experience over complex projects or a team of professionals
• Experience planning and implementing systems and procedures

Preferred qualifications for the ideal future caregiver include:

• Master's Degree
• Experience leading or supporting AI governance programs, preferably in healthcare or another regulated industry
• Knowledge of responsible AI frameworks, AI policy development, AI risk management, bias mitigation, compliance, privacy, and enterprise stakeholder management

Physical Requirements:

• Manual dexterity sufficient to operate a personal computer and other office and laboratory equipment.
• Must be able to sit for one hour or more.
• Must be able to work under stressful conditions.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.