Via

Senior Product Manager, Rider and Driver Mobile Experience

Via • $150K — $200K *
New York, NY 10025In-Person
Transportation
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of experience in product management at startups or large global companies.
  • Proven track record of owning products and leading product domains.
  • Strong ability to interpret market research and customer feedback.
  • Experience with AI and emerging technologies to enhance products.
  • Demonstrated success in managing end-to-end product lifecycles.
  • Excellent analytical skills and strong business acumen.
  • Passionate about public transit, mapping, SaaS, and accessibility.

Responsibilities

  • Define product strategy for next-generation Rider and Driver platforms.
  • Develop scalable functionality for complex service deployments.
  • Translate user research into clear product specifications.
  • Analyze user feedback and metrics to refine development.
  • Establish a data-informed prioritization framework for features.
  • Serve as the central liaison across Engineering, QA, and Operations.
  • Drive detailed execution across cross-functional teams.

Benefits

  • Comprehensive health coverage with low-cost dental and vision plans.
  • 401(k) with company match and vesting.
  • Fully paid parental leave for new parents with extended options.
  • Additional benefits including mental health and wellness perks.
  • 20 days of paid time off (PTO) annually.
Full Job Description
As a Senior Product Manager at Via, you will lead a complex, scaled portfolio of products and features that impact our end users. You will be joining Via at a time of rapid growth, impacting tens of thousands of riders per day especially those from low-income communities. This is an opportunity to shape the next generation of our mobile apps, provide intuitive and delightful experiences all while keeping our promise to our public sector customers on bettering the transit network as a whole. This includes combining various transportation modes, thoughtfully integrating into existing public transport and translating that experience across users from our public sector customers to riders and drivers. The role is one of thought leadership combined with a pragmatic eye towards building and shipping products that delight our partners.

What You'll Do:
  • Define and execute the overarching product strategy for the next-generation Rider and Driver platforms, leveraging AI and emerging technologies to expand reach across broader geographies, diverse user profiles, and multi-provider offerings.
  • Develop scalable functionality that accommodates complex service deployments with diverse policies surrounding mobility, payments, and user communication.
  • Convert user research and operational insights into clear product specifications by pinpointing core problems, formulating hypotheses, and defining success criteria.
  • Analyze qualitative feedback and quantitative metrics to align stakeholders and refine product development cycles.
  • Establish a rigorous, data-informed prioritization framework, evaluating the ROI of feature requests to effectively guide scoping decisions and roadmapping.
  • Serve as the central liaison across cross-functional teams, including Engineering, QA, Operations, and Business, engaging in detailed, day-to-day execution.

Who You Are:
  • You are an experienced product manager, with a minimum 5+ years of experience in successful startups or large companies operating on a global scale.
  • You have owned a broad set of products, led a product domain/line across a company, and built category-leading products.
  • You are able to digest market research & customer feedback along with having a crisp understanding of technical requirements and constraints to paint a vision of what a great product could look like.
  • You have a strong understanding of how AI and emerging technologies can transform product experiences, and a track record of identifying and shipping AI-powered solutions that create meaningful value for users and the business.
  • You have demonstrated success in handling an end-to-end product lifecycle with the ability to drive product planning, development, and launch.
  • Excellent analytical abilities and a strong business acumen.
  • A great multitasker who thrives in a dynamic, fast-paced work environment.
  • Pro-active and independent achiever, self-learner, able to handle a task from idea to production.
  • Team player, with great communication/listening skills and a can-do attitude.
  • You have a passion for public transit, mapping, SaaS and accessibility - working experience in these areas is a plus.

What We Offer:
  • Base Salary Range: $150,000 - $200,000 per year plus variable pay and equity as part of a total compensation package. Final compensation will be determined by the candidate's experience, knowledge, and skills.
  • Comprehensive health coverage, with low-cost dental and vision plans
  • A 401(k) with company match and vesting
  • Fully paid parental leave for new parents, with extended leave options
  • Additional benefits (mental health, pet insurance, and other wellness perks)
  • 20 days of paid time off (PTO) annually

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

About Via

Via Transportation, Inc. is a global public transport, logistics, and TransitTech company headquartered in New York City. Via licenses its technology to cities, transportation authorities, school districts, universities, and private organizations to help build their own technology-driven transportation networks. It operates in partnership with over 400 local governments across more than 20 countries globally, including the United States, United Kingdom, Canada, Israel, Germany, France, Australia, New Zealand, Singapore, Japan, Brazil, Indonesia, Finland, Spain, Italy, Switzerland, and the United Arab Emirates. In October 2020, Via acquired the logistics company Fleetonomy to accelerate its entry into the last-mile deliveries industry. In March 2021, Via purchased the transportation planning platform Remix for $100M to create the first end-to-end TransitTech platform for cities and transit agencies.
Learn more about Via
Industry
Transportation
Founded
2016
* Ladders Estimates

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