Verily

Senior Product Manager, Patient Experience

Verily • $140K — $210K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of product management experience in consumer-facing products, preferably in health-related fields.
  • Proven expertise with AI product patterns like LLM-based assistants and personalization systems.
  • Experience in designing and measuring user engagement and retention strategies.
  • Strong systems thinking skills, capable of addressing both high-level architecture and detailed interactions.
  • Ability to thrive in ambiguous environments with a proactive approach.

Responsibilities

  • Define the product vision for an AI-first app, integrating AI seamlessly into user experiences.
  • Design engagement loops and notification strategies based on behavioral science to enhance user motivation and trust.
  • Lead the product lifecycle from discovery to launch, adapting quickly in a fast-paced environment.
  • Research and synthesize emerging AI interaction patterns to identify opportunities for app enhancement.
  • Collaborate with cross-functional teams to ensure AI features are safe and compliant with health regulations.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Flexible work hours and remote work options.
  • Generous paid time off and holiday schedule.
  • Professional development opportunities and training.
  • Equity options and performance-based bonuses.
Full Job Description
Description

At Verily, we're building products that help people understand and take control of their health. We're looking for a Senior Product Manager to define the engagement and interaction model of our mobile and web app — spanning care, consumer, and research experiences — and reimagine it as an AI-first experience. This role sits at the intersection of systems thinking, emerging AI interaction patterns, and behavioral design: you'll determine where and how AI should be woven into the app to make it smarter, more personal, and more engaging, and you'll build the habit loops and notifications that keep people coming back and meeting program goals.


Responsibilities

  • Define and drive the product vision for making the app "AI-first" — identifying where AI should replace, augment, or reorganize existing flows to create innovative, delightful, integrated experiences rather than being bolted on as a standalone feature.
  • Design and experiment with engagement loops, notification strategies, and gamification mechanics grounded in behavioral science, tailored to health contexts where motivation and trust both matter, with success measured by both user engagement and for health outcomes. 
  • Lead products through the full lifecycle — from discovery and prototyping to launch and iteration — with a bias for action in an ambiguous, fast-moving space.
  • Continuously scan and synthesize the latest AI interaction patterns (conversational UI, agentic workflows, proactive/ambient assistance, generative UI, multimodal input) and translate them into concrete opportunities for the app.
  • Balance innovation with the realities of a regulated, clinical environment — working with UX, engineering, clinical, legal, regulatory, and privacy partners to ensure new AI and engagement patterns are safe, accurate, and appropriate for health contexts.

Qualifications

Minimum Qualifications


  • 4+ years of product management experience building consumer-facing products, ideally in health or health-adjacent fields.
  • Demonstrated fluency with current AI product patterns (LLM-based assistants, agentic experiences, generative UI, personalization/recommendation systems) and a track record of applying them to real products.
  • Experience designing and measuring engagement or retention mechanics (habit loops, gamification, personalization, nudges) in a consumer app.
  • Strong systems thinking — able to zoom out to architecture-level decisions and zoom in to interaction-level details.
  • Comfort with ambiguity and a bias for action in a space where best practices are still emerging.

Preferred Qualifications


  • Experience with both mobile and web app
  • Direct experience designing or shipping AI-native features (chat/agent interfaces, AI-generated summaries or insights, adaptive/personalized experiences).
  • Background in behavioral science, game design, or habit-formation product design.
  • Familiarity with healthcare data standards (FHIR, HL7) and privacy/security regulations (e.g., HIPAA).
  • Experience presenting product vision and architecture decisions to executive stakeholders.


Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States.


The US base salary range for this full-time position is $140,500 - $210,500 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.


Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus or benefits.

About Verily

Verily is a healthcare company that specializes in developing technology solutions for medical research and patient care. The company was founded in 2015 as a subsidiary of Alphabet Inc., the parent company of Google. Verily's products include wearable devices, software applications, and data analytics tools that help healthcare professionals to monitor and treat patients more effectively. The company is known for its innovative approach to healthcare, which combines cutting-edge technology with scientific research and clinical expertise. Verily is headquartered in South San Francisco, California, and has offices in several other locations around the world.
Learn more about Verily
Size
1,000 employees
Industry
Founded
2015

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