Fiserv

Senior Product Manager, Menu Experience

Fiserv$134K — $218K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience in POS, e-commerce, or ordering systems
  • Proven experience in UX and technical architecture
  • Strong analytical skills for defining metrics and prioritizing tasks
  • Experience with complex data structures and item relationships
  • Excellent collaboration skills across design, engineering, and business teams
  • Track record of launching high-traffic user-facing features

Responsibilities

  • Define and own the product strategy for menu discovery and selection
  • Lead UX for menu flows for various restaurant operators
  • Design scalable menu architecture with engineering
  • Translate research into a prioritized product roadmap
  • Define success metrics to guide product iteration
  • Collaborate with cross-functional teams to ship features
  • Balance merchant flexibility with user simplicity

Benefits

  • On-site collaboration to enhance productivity and onboarding
  • Eligibility for an annual incentive opportunity, including cash and equity awards
  • Dynamic workplace culture focused on teamwork and innovation
  • Engagement in high-impact projects impacting real users
  • Opportunities for professional growth within the organization
Full Job Description
Job Title
Senior Product Manager, Menu Experience

What does a Senior Product Manager do at Clover?

We're looking for a Senior Product Manager to own the Menu experience - the core system that determines how users discover, browse, and select items at checkout. You'll drive the strategy, UX, and underlying architecture that shapes this critical part of the product, working closely with engineering, design, and merchant-facing teams.

What you will do:
  • Define and own the product strategy for menu discovery and item selection, aligned with broader business goals
  • Lead end-to-end UX for menu flows, both single and multi-location restaurant operators
  • Partner with engineering to design a scalable menu architecture (data models, item hierarchies, modifiers, variants) that supports diverse merchant needs
  • Translate merchant and end-user research into a prioritized roadmap
  • Define success metrics and use data to guide iteration
  • Collaborate cross-functionally with design, engineering, sales, and support to ship and scale features
  • Balance flexibility for merchants (custom menus, modifiers, pricing rules) with simplicity for end users
  • Communicate roadmap, tradeoffs, and outcomes to leadership and stakeholders


What you need to have:
  • 5+ years of product management experience, ideally in POS, e-commerce, marketplace, or ordering systems
  • Proven experience owning both UX and technical architecture decisions
  • Strong analytical skills - comfortable defining metrics and using data to prioritize
  • Experience working with complex data structures (catalogs, taxonomies, item relationships)
  • Excellent collaboration skills across design, engineering, and business teams
  • Track record of shipping and iterating on high-traffic, user-facing features


What is nice to have:
  • Experience in restaurant tech, retail tech, or hospitality
  • Familiarity with menu/catalog systems at scale (multi-location, multi-language, multi-currency)
  • Experience with A/B testing and experimentation frameworks


How you'll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment.

Visa Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Salary Range
$134,000.00 - $218,400.00

These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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