Senior Product Manager

Clipboard Health$130K — $160K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of product management experience, preferably in marketplaces
  • Proficiency in querying data (SQL or equivalent)
  • Demonstrated ability to ship significant features in a fast-paced team
  • Strong written communication skills
  • Willingness to work in-person 2-3 days per week in NYC or San Francisco

Responsibilities

  • Build and maintain a mental model for the domain based on various data sources
  • Select key metrics that effectively measure customer service
  • Steward improvements through research, experiments, and technical investments
  • Document and share insights to guide the team in your absence
  • Collaborate with Applied Science team to utilize quantitative tools for the domain

Benefits

  • Flexible work arrangement with hybrid office days
  • Opportunity to lead core domain initiatives
  • Access to advanced quantitative models and support from an Applied Science team
  • Culture of extreme ownership and curiosity
  • Possibility to influence organizational decision-making through clear communication and data-driven insights
Full Job Description
The Role

Clipboard is a Sequoia-backed marketplace connecting nurses and healthcare professionals with long-term care facilities, with over $800M in annual transactions. We're hiring Senior Product Managers to own core domains of the marketplace. Think pricing, matching, reliability, facility onboarding; all the systems the business runs on!

The Work

You'll be running a domain where the right answer changes as the marketplace changes, and where your mental model and prioritization are the single most valuable artifact your team has. You will:
  • Build the mental model. Grounded in customer conversations, support tickets, Salesforce, and our own data.
  • Pick the metrics. The ones that tell you and the org whether you're serving that customer well. When the right metric doesn't exist, you say so and propose the best proxy, limitations stated.
  • Steward the improvements. Research, experiments, core flow changes, technical investments. An excellent PM here doesn't just move metrics, they make prioritization calls that compound.

All of this gets written down and shared constantly. A one-page mental model your team can reference without you in the room. A monthly check-in. Enough visibility that engineers make autonomous decisions and leadership can push back at "is this the right bet" rather than "what's the bet." You'll work alongside an Applied Science team that owns the quantitative infrastructure your domain depends on: pricing algorithms, causal models, experiment frameworks.

Minimum Requirements
  • 2+ years of product management, with experience in marketplaces preferred
  • You can query data yourself (SQL or equivalent)
  • You've shipped meaningful features on a small, fast-moving team
  • You write clearly and often
  • Ability to work 2-3 days per week out of either our NYC or San Francisco office
Who thrives here
  • Extreme ownership: the buck stops with you regardless of what anyone else did or didn't do.
  • Extreme curiosity: you ask "why" five times on the same problem before you're satisfied.
  • You hold a clear point of view and update it visibly when the data disagrees.
  • Background in marketplace product, ops research, or operating roles at fast-scaling startups is a strong signal.

Our values live here. If this sounds like a team you want to be on, apply!

Quick Note on Scammers:

Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.

About Clipboard Health

Clipboard Health is a technology company that connects healthcare facilities with nurses in real-time. The company's platform allows healthcare facilities to book shifts with pre-vetted nurses, and nurses to find work that fits their schedule. Clipboard Health was founded in 2016 and is headquartered in San Francisco, California.
Learn more about Clipboard Health
Size
100 employees
Industry
Net Income
-$5 million
Founded
2016
5 Year Trend
+50%
Revenue
$10 million

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